Kia of Everett - Service Center

It was impressive, everything was so clear on the explanation and a lot faster than what i was expecting. explanation and a lot faster than what i was expecting. More

My experience in the past at your service counter was not very good, but Morgan was the epitome of customer service. How can a customer be upset with your business with service like that? very good, but Morgan was the epitome of customer service. How can a customer be upset with your business with service like that? More

Thanks for completing my service in a timely manner at no cost to me. The Lyft ride is a fantastic added benefit as well, thanks for a great experience. cost to me. The Lyft ride is a fantastic added benefit as well, thanks for a great experience. More

Great oil change with friendly advisors and staff. Also, provided safety system check on side traffic application. Also, provided safety system check on side traffic application. More

Morgan! You're killing it! I love that you have been my service rep twice in a row now, always happy to see you and hear your explanation. See you again soon You're killing it! I love that you have been my service rep twice in a row now, always happy to see you and hear your explanation. See you again soon! More

Fast service . Great clean environment . Was in for an oil change and got a car wash and vacuumed car. . Great clean environment . Was in for an oil change and got a car wash and vacuumed car. . More

Had a 200,000 mile service and my experience during the service was great. The staff were courteous and friendly and gave me a free car wash, and vacuumed the interior. Thanks! service was great. The staff were courteous and friendly and gave me a free car wash, and vacuumed the interior. Thanks! More

Ordering and paying for parts and waiting for them to arrive. 2 weeks no call, I called they said they would call me. 3 weeks still no call. 1 month I called guess what no part they could not get the par arrive. 2 weeks no call, I called they said they would call me. 3 weeks still no call. 1 month I called guess what no part they could not get the part, no longer made. They did manage to jerry rig the bracket and did not charge for labor. Their assumption is that someone should be contacting the customer keeping them up to date of the situation. Clearly their team is not aware of their process or in this case there is no process. I still really like KIA I just think they could do better. More

Service was quick and Danielle was excellent in getting me swiftly checked in and notifying me about service options. me swiftly checked in and notifying me about service options. More

Happy with them but wish they would reactivate the features they turn off before returning the vehicle to me. Nice service representative features they turn off before returning the vehicle to me. Nice service representative More