Kia of Everett - Service Center

The customer service was great . keep it this way .I recomend this Kia location to everyone. keep it this way .I recomend this Kia location to everyone. More

Whenever I have service on my vehicle I know it’s in good hands. The service agents are always welcoming, informative, and make me feel like I don’t need to worry about a thing! They keep me apprised of the hands. The service agents are always welcoming, informative, and make me feel like I don’t need to worry about a thing! They keep me apprised of the service (via the text “follow along with your service” program) and always let me know when the car is actually ready to be checked out. They are kind, courteous, and always helpful! I’ve never had a bad experience with the service agents at Kia of Everett. More

Very nice and on schedule, I had to change my appointment time several times, they were very accommodating and worked in my time available times. time several times, they were very accommodating and worked in my time available times. More

Had an amazing experience. Morgan walked me through the whole process and was even got the car service ahead of time. He also helped me get a ride home. Morgan walked me through the whole process and was even got the car service ahead of time. He also helped me get a ride home. More

I went in because both headlights went out. I was able to be seen right away and service done same day without an appointment. I was able to be seen right away and service done same day without an appointment. More

EASY! QUICK! Reasonable!! Love this location by far!!!! Thank you Nadia and the service desk for being so helpful and awesome 😊 QUICK! Reasonable!! Love this location by far!!!! Thank you Nadia and the service desk for being so helpful and awesome 😊 More

I was able to get an appointment quickly. The staff was very friendly and efficient. The staff was very friendly and efficient. More

Super nice staff. Informative and fast. Love their service department as they are very organized. Informative and fast. Love their service department as they are very organized. More

Kia of Everett continues to be a great dealership for taking care of Kia owners and their service needs. Friendly and knowledgeable service advisors who are upfront and honest with you about exactly what taking care of Kia owners and their service needs. Friendly and knowledgeable service advisors who are upfront and honest with you about exactly what your vehicle needs, how much it will cost, and what their best estimate of the completion time will be. Glad to be working with them for my Kia. More

I had an issue with a dead 12V battery in my 9-month old EV6. Over the course of a couple days, I spoke with the staff and explained everything that happened and under what circumstances. The listened int EV6. Over the course of a couple days, I spoke with the staff and explained everything that happened and under what circumstances. The listened intently, took detailed notes, and never interrupted. They would ask clarifying questions. When I dropped of the car at my appointment time, Nadia said that I could up to 6 hours to solve the problem and got me into a loaner vehicle. They redid a recall without being asked just to make sure that wasn't the issue. When that work was done and the entire car checked out without issue, the technician pulled the logs from the car's computer system where they found the issue, which was actually Kia's Access remote command app. The car was in perfect condition. Nadia called me 3 hours later and explained everything they had done and the results in detail. When I returned to pick up my car, the paperwork was ready and complete. This treatment is why I keep going back. More