Kia of Everett - Service Center

Yet again another demand for praise from this app. I sense a glitch in the matrix. Comfy waiting area with free snacks. I sense a glitch in the matrix. Comfy waiting area with free snacks. More

They were fast, friendly and helpful. They were proactive in giving me information about what will need to be looked at next time. I had a great experience. They were proactive in giving me information about what will need to be looked at next time. I had a great experience. More

Everyone is super friendly and helpful. I highly recommend this dealership for all new Kia vehicles. I highly recommend this dealership for all new Kia vehicles. More

Great service from great people who took care of my Telluride in most expedite manner! Telluride in most expedite manner! More

Our concern had to be escalated from the Service Advisor (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point (Lizzie Hendricks) to her Manager. Erik Lett, hung up the phone on us while we were still talking to him JUST because we didn't understand his point of view. This was the VERY FIRST TIME we receive that kind of customer service from a Manager. If the Manager, who is supposed to be the person in charge to deescalate a situation, reacts that way, that makes me think the staff don’t really care about their customers. This was extremely disappointing. More

Best service ever! !!! Highly recommend it. You should bring your car here and experience their service. !!! Highly recommend it. You should bring your car here and experience their service. More

Very professional yet personable. Did excellent work at a fair price They were quick and I will go there again. Did excellent work at a fair price They were quick and I will go there again. More

It was such a great experience! I got to work with Lizzie in service, and she was the best service representative I could’ve had. I walked in. She greeted me and immediately met all I got to work with Lizzie in service, and she was the best service representative I could’ve had. I walked in. She greeted me and immediately met all the needs that I was there, for I will return and tell many people about my experience there. I got to talk to several of the service staff and they were all helpful and expedited my three vehicles with their recall issue. I came in with one vehicle, and Lizzie told me go get them all, no need for appointment. Will get them handled today. I love Kia of Everett! More

The service department really seems eager to please its customers. They greet you promptly, answer questions and address concerns. They’ll even clean your car before escorting you to it. customers. They greet you promptly, answer questions and address concerns. They’ll even clean your car before escorting you to it. More

Jeff and his detail department are amazing! They fixed all the scratches on my truck for a fantastic price. I highly recommend Jeff and his team at Kia of Everett!!! all the scratches on my truck for a fantastic price. I highly recommend Jeff and his team at Kia of Everett!!! More