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Kia of Everett - Service Center

Everett, WA

4.7
881 Reviews

881 Reviews of Kia of Everett - Service Center

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August 01, 2024

Very prompt, polite and courteous. She was very helpful and explained everything to me as I checked out. And the service was performed as promised and on time. More

by timheimerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Wish I would've been told about the fee to use my credit card prior to the completion of my $3000.00+ service. I definitely would have made different choices, being out of work due to injury. Except for t More

by bigdiehl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Steve was great in helping me know what would happen. I appreciate getting my Kia Soul EV fixed. More

by nelsoncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Great professional customer service and timely support. Work was done hours ahead of what was estimated. Job well done. More

by lesterwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Steve was very helpful. As it turned out my Telluride was over 65,000 miles and I need to have maintenance done. He was able to get me in and out by 3:30. More

by bajladyrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

We have been extremely happy with Kia of Everett. Everyone was very laid back, we didn't feel pressured and it was just an overall great experience. More

by laura.r.mccourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Franzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

The customer service is great they are very informative and helpful. Service is quick and of good quality More

by Montamh11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Howe, Jeff Kinney, Brett Buckingham
Jul 05, 2024 -

Kia of Everett responded

Thank You for Your Support and Review! Thank you so much for your kind review! We really appreciate your feedback. Best regards, Erik Lett Service Manager - Kia of Everett W. (425)-609-5660 elett@harnishautofamily.com

July 02, 2024

Kia of Everett actually cares about the customer! Pickles always brings a smile! Ken and team do an amazing job! More

by CRAIG.FLEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Weedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Jakel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pickles The Dog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Zemke, Nick Howe, Jeff Kinney, Brett Buckingham
July 02, 2024

Great customer service every time I have my car worked on. The reps keep you inform on status of your vehicle. More

by jolewis21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

I always have a great experience with Kia of Everett! They get me in and out and address every concern I have with my EV6 GT. Love this dealership! More

by playthebest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP was who I worked with last.
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