Kia of Everett - Service Center

Scheduled a recall service 2 months in advance. Upon arrival I was told that loaners are to be arranged in advance. The staff was aware that it would take at least half a day, they were aware about Upon arrival I was told that loaners are to be arranged in advance. The staff was aware that it would take at least half a day, they were aware about their process with loaners. No one bothered to mention about it until I arrived. I was offered taxi home, one way. More

very good service - kept me informed throughout the process. I would recommend to my friends. process. I would recommend to my friends. More

The team is welcoming and explain everything that they need to for you to know. need to for you to know. More

Quick and prompt experience. The service staff was great and full of knowledge. The details were well-explained. The service staff was great and full of knowledge. The details were well-explained. More

He kindly explained about 30K miles maintain for my vehicle. And everyone has a friendly. So, I was happy when I visited the dealership. vehicle. And everyone has a friendly. So, I was happy when I visited the dealership. More

They were nice, accommodating, and transparent with the pricing. Fast friendly service, would go there again. pricing. Fast friendly service, would go there again. More

Super courtesy and helpful! Provided a lyft back to my home and back to dealership after work was done, which was super convenient. Made me definitely consider buying another KI Provided a lyft back to my home and back to dealership after work was done, which was super convenient. Made me definitely consider buying another KIA from this dealership in the future. More

After completing service at your dealership, I left the next day for a trip to Portland. During the drive, I heard a strange noise coming from the car, and the steering wheel was shaking. I had the car i next day for a trip to Portland. During the drive, I heard a strange noise coming from the car, and the steering wheel was shaking. I had the car inspected at the Les Schwab Tire Center in Portland, where they found that 3 out of the 5 lug nuts on the front passenger-side tire were missing. We could have been seriously injured or worse. How could something like this happen? How can we trust your service in the future? We had the repair done at the Les Schwab Tire Center and paid for the service. More

Everyone is thoughtful and professional. My questions are answered and explanations are understandable. Service waiting area is comfortable and amenities are superb. My questions are answered and explanations are understandable. Service waiting area is comfortable and amenities are superb. More

JP at the service center was very helpful and made me feel like a valued customer! feel like a valued customer! More