Kia of Everett - Service Center

Long Story, Medium. .. Old 2013 Soul went way of dodo, went to get newer and sales, (to be honest) failed us. Bought newer Soul at Chuck in Shoreline. Sales great... Serv .. Old 2013 Soul went way of dodo, went to get newer and sales, (to be honest) failed us. Bought newer Soul at Chuck in Shoreline. Sales great... Service, was a fiasco... We have abandoned Kia of Shoreline Service Dept, with 7 oil changes paid for, to come back to you. Nadia and the Service team took us back and made it right. You saved us money and worry. My wife and I both have Kia Souls and will continue to buy Kia, and we will continue to come to Kia of Everett for service. 84k miles and hoping to get to 120k before looking to upgrade; won't be able to do that without the Service Team there. Thank you. Trevor L Carroll 2016 Kia Soul The "Good" for quality of work performed is more of the Soul itself and its sensors and computer priority of troubleshooting more than the service department itself. More

Holy crap this is like the 15th notification I’ve gotten to fill out a survey for them. It was a great oil change. Car is running good. Would return. Maybe stop with the notifications/emails/calls for these to fill out a survey for them. It was a great oil change. Car is running good. Would return. Maybe stop with the notifications/emails/calls for these survey requests. More

Very professional - happy with the service. Service arranged for a ride to work and completed work on time. Service arranged for a ride to work and completed work on time. More

Very professional service carried out promptly and with good communication keeping me well informed throughout good communication keeping me well informed throughout More

Nadia at the Everett KIA provided me an outstanding experience with my drop off and pick up. Nadia was incredibly helpful, addressing my concerns promptly and has great attention to detail. Her kno experience with my drop off and pick up. Nadia was incredibly helpful, addressing my concerns promptly and has great attention to detail. Her knowledge and willingness to go the extra mile ensured that my car service experience was simple and easy. It’s rare to encounter such exceptional service, and I am thoroughly impressed. Thank you! More

clean, prompt service, and snacks to boot. so i guess my opinion is they are ok to do business with. thanks so i guess my opinion is they are ok to do business with. thanks More

The work performed was related to a safety recall and was performed quickly and professionally. performed quickly and professionally. More

Only one part was ordered when I brought in my car for service. I needed two parts to complete the work. Now I have to bring in my car again and waste more time while it gets fixed. service. I needed two parts to complete the work. Now I have to bring in my car again and waste more time while it gets fixed. More

Good experience. Took a test drive & learned about the features of the hybrid Kia Sorento. Took a test drive & learned about the features of the hybrid Kia Sorento. More

Extremely helpful, caring and knowledgeable about my needs and concerns.JP was absolutely caring and helpful and helped me work out my needs and concerns about my Kia. needs and concerns.JP was absolutely caring and helpful and helped me work out my needs and concerns about my Kia. More