Kia of Everett - Service Center

Brought my Kia Sorrento in for a regular maintenance check and oil change (75,000 miles). They changed a few filters, rotated the tires and changed the oil. They quoted $220 which was fine. As I was check and oil change (75,000 miles). They changed a few filters, rotated the tires and changed the oil. They quoted $220 which was fine. As I was checking out it was $338 and they said “by the way you have a tail light out”. If I am bringing my car in for a “maintenance check and oil change” I would expect it not to cost $338 and maybe a tail light would be changed!!! Turns out I also have a headlight out that they did not discover. I will not be using their “services” in the future!!! Sam Janke More

They always make sure I get the service I need and nothing more. In and out quickly. nothing more. In and out quickly. More

They completed the service 30 minutes faster than they promised. They were courteous and well informed., promised. They were courteous and well informed., More

Excellent service. On-time and thorough. Morgan handled our service professionally and with respect. Appreciate the inspection documentation. Very Helpful. On-time and thorough. Morgan handled our service professionally and with respect. Appreciate the inspection documentation. Very Helpful. More

Customer service team was very helpful and completely listening to our questions and their response was very helpful. Service time was within their commitment. Steve was very coordinated and share update listening to our questions and their response was very helpful. Service time was within their commitment. Steve was very coordinated and share updates on the vehicle readiness . Overall experience was very good and will continue to do my service in future More

Steve did a great job - prepared and efficient. He met me when I drove in, and the check out process was easy. He met me when I drove in, and the check out process was easy. More

Everyone was very professional and helpful and very efficient I would recommend Kia service to anyone efficient I would recommend Kia service to anyone More

Nadia was very helpful and communicative about the status of my car repairs. The mechanics did great work. of my car repairs. The mechanics did great work. More

Friendly staff and fast service. Clean and quiet lobby to wait in. Always a great experience! Clean and quiet lobby to wait in. Always a great experience! More

As always, Morgan kept us informed of the time required for the service and cost. for the service and cost. More