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Kia of Everett

Everett, WA

4.8
1,318 Reviews
Why Buy From Kia of Everett? Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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229 SW Everett Mall Way

Everett, WA

98204

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Showing 1,318 reviews

January 18, 2024

Buying my car at Kia of Everett was a straightforward process. However, my initial meetings with them could have been better. I was not informed of all processes related to lease buyout over phone, and m More

by AC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elisa Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bomer
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Got us right in for service. Service manager was very easy to communicate with. Work was completed sooner than expected. More

by shovel_fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Staff was friendly and fast. They did forget to check my washer fluid. 1 week later censor said it was empty. It took a full bottle to fill up so that was obviously not checked! More

by Sarah Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

I’m very satisfied with KIA of Everett. The work is done expediently and correctly. More

by sharay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Edwards
January 15, 2024

Xavier was very nice. He pulled an EV9 for us before PDI so we could drive one. Low pressure very knowledgeable. More

by brennan j dunlap
Recommend Dealer
Yes
Employees Worked With
Xavier Shaw-Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Was given the run around about floor mats. I was led to believe I was going to get them later to be told that I was not. Poor service. More

by hhernandez.hlh7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer Huynh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Kia of Everett responded

Good afternoon, i had asked our sales manager to reach out to you and ilet you know that we would be happy to provide floor mats, i am very sorry for any confusion on our part, a set of floor mats seems like an easy fix and i would love to fix this if possible. please feel free to reach out to me personally if this is not resolved.. Erik Butler General Manager/Kia of Everett ebutler@harnishautofamily.com

January 11, 2024

Very helpful, explained everything on the paperwork available, pushed a bit on special features but backed down when we said no thanks. More

by andreademonakos
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Swearingen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Schey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Thank you for the excellent service and I wish to continue in the same way More

by francee2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Morgan was very communicative and provided timely feedback. The service team is outstanding! The waiting area is actually a fun place to be! More

by jsodland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

I’ve been there several times over the years and service has been good but this time was great! I was comfortable and well taken ca More

by marilynjap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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