Kia of East Hartford

I was looking for a very nice car but was turned down at other dealers due to my credit, but was able to find this car at Kia of East Hartford. Fitzroy Gallimore showed great customer service and also the b other dealers due to my credit, but was able to find this car at Kia of East Hartford. Fitzroy Gallimore showed great customer service and also the benefits that this car had to offer. I would recommend him to anyone because of this pleasuring experience. More

Travis was extremely informative and overall a very nice guy. He seemed to know every aspect of each car and how to choose one to best fit my needs. The best part was he was anything but pushy. I felt very guy. He seemed to know every aspect of each car and how to choose one to best fit my needs. The best part was he was anything but pushy. I felt very comfortable and not rushed. I ended up with a beautiful Optima which I believe was the perfect choice. I will definitely go back to Gengras Kia the next time I buy a car and I look forward to work with Travis again. More

My experince at Gengras Kia was great. It was made more pleasurable with the help of Fitz. He was very polite, engaging and knowledgeable about the product. I felt at ease when it came to making a decision pleasurable with the help of Fitz. He was very polite, engaging and knowledgeable about the product. I felt at ease when it came to making a decision about my new car. I would DEFINITELY recommend this dealership to friends and family. More

My salesman was friendly,polite and well versed in his products. I wished I had a little more communication during the process of finding the car but overall I was very pleased with both Fitz and the dea products. I wished I had a little more communication during the process of finding the car but overall I was very pleased with both Fitz and the dealership as a whole. I appreciate the follow up he does now that I have already bought the car. He didn't just forget about me once I drove the car off the lot. More

I dealt with Fitz over at Gengras Kia and I have to say that was the best experience I have had buying a car. I went in expecting to get the run around but when I met with Fitz he did not play games or giv that was the best experience I have had buying a car. I went in expecting to get the run around but when I met with Fitz he did not play games or give me the run around. He acted as an advocate for me getting me a great deal. He told me everything about the car and I left there knowing more than I ever did on any car. I would recommend working with Fitz Gallimore because he treats you like a friend not a customer.. More

I went to Gengras to get a vehicle. I applied for Financing online, and they said to come in, they could get me a vehicle. I know my credit is low, so I don't mind that it turned out they could not g Financing online, and they said to come in, they could get me a vehicle. I know my credit is low, so I don't mind that it turned out they could not get me financing. What I mind is that I left a $500 deposit that I still haven't gotten back, 2 weeks later. I left it on a Friday morning, the following Thursday I was contacted back, saying I couldn't get financing, and could pick up my refund check anytime. They did not return my calls in the interim of Friday to Thursday. I work Mon-Fri so I was unable to get in to pick up my check until Saturday (8 days later), and was informed they had not printed my check, and would NOT be able to print my check over the weekend, but they would deliver it to my workplace Monday. Instead of my check being delivered Monday, I received a call stating it had been mailed out to me on Friday. I had not received it in the mail so I called the dealership again and was sent to voicemail, and received no return call. Today (14 days later) I called and said I would wait on hold for the "unavailable" manger, who picked up the phone within 2 minutes. As it turns out, my check was not mailed on last Friday, and was still at the dealership. I should not have to waste more gas to pick it up again, but it was stated that there wasn't a good likelihood I would be able to have it delivered to me today, that if I wanted it I would have to pick it up. This is absolutely terrible customer service. More

I test drove a Mazda6. I was interested in more information. I sat with the salesman for a minute, he was new, he went and got his manager "Tony". Tony was very unprofessional and rude. I told him information. I sat with the salesman for a minute, he was new, he went and got his manager "Tony". Tony was very unprofessional and rude. I told him I was just looking to get ideas of what cars I could get for what prices but was not going to buy today. He told me he could not help me because I was "unsure" and didn't know exatly what I wanted. The whole reason I went there. He was pushy and harsh. I was very offended and will not recommend Gengras kia of East Hartford to anyone. More

Mike and Fitzroy were great! They made this vehicle purchase the most user friendly purchase I've ever made. They worker around my schedule and even allowed me to take the vehicle for a day. Excellent purchase the most user friendly purchase I've ever made. They worker around my schedule and even allowed me to take the vehicle for a day. Excellent customer service! I would recommend anyone to give them a chance to EARN their business. More

Andre was amazing. He answered all of my questions and was very calm and understanding throughout the entire process. I would highly recommend him to anyone. He is very knowledgeable and excited about t was very calm and understanding throughout the entire process. I would highly recommend him to anyone. He is very knowledgeable and excited about the Kia products. He was the best sales man I have ever worked with. Anytime I needed to ask him a question we would promptly call me back. Lastly, Andre personally checked over my car to make sure it was perfect when I picked it up. Great work Andre. You are a model saleman! More

We had a wonderful experience with Gengras Kia. Jason Sierra went over and above to ensure we found exactly what we were looking for and was extremely detailed and patient with us as we initially started Sierra went over and above to ensure we found exactly what we were looking for and was extremely detailed and patient with us as we initially started our search with our two small children taking over the showroom. We love our Kia Soul + and will recommend Jason Sierra and Gengras Kia to our friends and family. We originally stopped at Gengras Kia to look at a used sedan. After our trade and rebates, we ended up purchasing a brand new Kia Soul + for almost the same price as the used car. We love that Kia is affordable and top rated for safety. We’ll be back for the Sportage in a few years! More