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Kia of East Hartford
East Hartford, CT
813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 813 reviews
January 10, 2022
My daughter's Kia keeps loosing battery power and I dropped the car on Thursday and requested them to trace the draw. They said it costs $150 to diagnose the draw. No one called me on Friday or Saturda dropped the car on Thursday and requested them to trace the draw. They said it costs $150 to diagnose the draw. No one called me on Friday or Saturday and no one returned my calls. l called today 1/10/22 and I was told my battery is not good which l had already indicated. They said they needed a new battery to trace the source of the draw. They told me a new battery cost $350 which is rediculous. I adviced them to change the oil and leave the battery. When l went to pick the car up, they insisted on charging me for the diagnosis for the draw. I asked them if they were abke to identify the source of the draw and they said they could not trace it because l declined to buy a new battery. I asked them what they are charging me for and they said my battery is not good. This is day robbery and will take them on. East Hard Kia Service is a scam and desperate. More
by Morgan
Employees Worked With
505 Joe Bisaillon
December 30, 2021
Always reliable, straightforward and polite with whatever’s needed. My Kia’s always in tip top shape whenever service is needed. whatever’s needed. My Kia’s always in tip top shape whenever service is needed. More
by Sportage Spector
Employees Worked With
Jay Wanat, Larry Procopio, Danny Pavao, Wellington ., Ishmael Casz, Tom Thibodeau, Robert Duncan, Juwan Ursal, Ryan Peterson, Julio Rivera
December 30, 2021
Julio Rivera was very professional, empathic to my needs as a mom, and my daughters wants. He understood and meet our needs. I will recommend him to friends and family members. as a mom, and my daughters wants. He understood and meet our needs. I will recommend him to friends and family members. More
by riverayolie
Employees Worked With
Stevie Bumps, Julio Rivera
December 30, 2021
Fixed significant issue caused by another Kia dealer quickly and professionally. Reaffirms why East Hartford Kia is where I want my car serviced whenever possible. Frank was awesome. quickly and professionally. Reaffirms why East Hartford Kia is where I want my car serviced whenever possible. Frank was awesome. More
by DIFINIJ
Employees Worked With
Frank
November 30, 2021
excellent customer service from the service dept, sales and finance- all worked together to make our purchase seamless and non stressful and finance- all worked together to make our purchase seamless and non stressful More
by meleonard1
Employees Worked With
William Mierz, Stevie Bumps, Julio Rivera
November 24, 2021
As a young couple, we felt that our first time purchase of a new car was done with high confidence and excellent service. Warranty program is impressive and we were able to purchase a car that isn't just f of a new car was done with high confidence and excellent service. Warranty program is impressive and we were able to purchase a car that isn't just fuel efficient, but cost-friendly. More
by Poonam
Employees Worked With
Chris Salvador, Ishmael Casz, Tom Thibodeau, Jose Piedrasanta, Stevie Bumps, Julio Rivera
November 24, 2021
Do not buy from this TOXIC dealership. The salesmen that work here are incredibly rude, condescending and more interested in being on their phones. Tom wouldn't let you test drive a car unless you committed work here are incredibly rude, condescending and more interested in being on their phones. Tom wouldn't let you test drive a car unless you committed financially before even driving the vehicle. Kevin Knapp was a condescending bully with a grudge who clearly needed to reassess his life's calling as it is not in helping anyone buy a car or running a professional dealership. Kevin, please go on a permanent vacation & figure out what's crawled up your butt so you can find a job that better suites you. The only helpful person we met was named Kash but even with his help the whole experience was too disgusting to return. The owner of this dealership should be made aware of these idiots. More
by samecuador10
Employees Worked With
Tom Thibodeau
November 23, 2021
Service was speedy and well done! Appreciated my questions and concerns being answered and they even made a special note to check my undercarriage which is normally not considered in a multi point i questions and concerns being answered and they even made a special note to check my undercarriage which is normally not considered in a multi point inspection. More
by radiogonzo194
Employees Worked With
Bill
