Kia of East Hartford

I do not buy from pushy salespeople. From the moment I walked into Gengras Kia, Mike the sales manager and Neal the salesman listened to me and did not try to push me into anything. The 1st time in, all walked into Gengras Kia, Mike the sales manager and Neal the salesman listened to me and did not try to push me into anything. The 1st time in, all I wanted to do was test drive a Sorento to see if it was even worth pursuing. I only had about an hour. They brought a car around, I test drove it and was pleasantly surprised. I sat down with Neal and went over the features I needed and did not need. I went back 2 weeks later to make a purchase. We negoiated a price and they found the car for me. On the day of pick up, Eileen was very professional and had all the paperwork ready to go. It was a very quick and easy process. I did stop in another time when Mike was not there and another sales manager tried to get me into a car that wasn't to my liking. I left and came back another day. I would definitely recommend working with Mike and Neal! More

This is how buying a new car should be - a FUN experience. Even discusing price was not uncomfortable. The last car I bought - I got closed into a room with a HIGH pressure guy who tried to make experience. Even discusing price was not uncomfortable. The last car I bought - I got closed into a room with a HIGH pressure guy who tried to make me feel stupid for not signing up for all his extras. For that reason alone I have told many people not to shop there. Getting a new car is so exciting and should be a fun and memorable experience for all the right reasons. I think sometimes Car companies and even people at dealerships are around new cars so much they take forgranted what a BIG deal getting a new car is. Fitz and Eileen were almost excited for me as I was. Everything was explained to me with knowledge and understanding. More

This was the quickest easiest car buying experience ever! I was in and out with a great deal in about an hour and a half- the next day I picked up the car, no waiting, ten minutes to sign the papers and then I was in and out with a great deal in about an hour and a half- the next day I picked up the car, no waiting, ten minutes to sign the papers and then it was mine! Awesome! More

Both the sales person (Fitzroy) and the financial liason were very helpful. Fitzroy answered all of my questions and did not apply any pressure on me to make the purchase. He wanted me to be comfortable w were very helpful. Fitzroy answered all of my questions and did not apply any pressure on me to make the purchase. He wanted me to be comfortable with my deicision--I was--so I made the purchase!!!! More

As a single mother,I was nervous about going through the hastle of trading in my vehicle.I live in RI but decided to travel Gengras in Hartford.This was the best decision I made in a long time. I felt comfo hastle of trading in my vehicle.I live in RI but decided to travel Gengras in Hartford.This was the best decision I made in a long time. I felt comfortable with all of the staff members and purchased a great new KIA for less that I was paying monthly and better gas mileage.This dealership and their staff made me feel comfortable throughout the entire process. Give them try! More

i purchased a car, and the service was great. He was very nice and had a lot of feedback on the cars, he made me feel like the car was made for me. nice and had a lot of feedback on the cars, he made me feel like the car was made for me. More

i went to kia for a test drive , and by far out of eveywhere i went i really did like this dealer ship , and also there employee travis, he has great intell and knows what he talking about, and also w eveywhere i went i really did like this dealer ship , and also there employee travis, he has great intell and knows what he talking about, and also what he is doing. i appriciate his time and i know i will be returning when the times comes to me going to buy a new car. More

i went to the jeep dealer and stopped by the kia bc it was right next door. very impressed with the staff and cars they had. i plan on going back next month was right next door. very impressed with the staff and cars they had. i plan on going back next month More

I just wanted to say a few words about my experience at Gengras Kia. First off, the sales managers meet you at the front desk, I think this is the only dealership i've been to where they aren't behind the Gengras Kia. First off, the sales managers meet you at the front desk, I think this is the only dealership i've been to where they aren't behind the scenes. All the salespeople dressed profesionally and knew what they were talking about. I worked with Travis who listened to exactly what I wanted in a car and he delivered. I will recommend this dealership and Travis to everyone that I know. THANKS GUYS!!! More

After months of going from one used car dealership to the next a friend recommended I speak with Travis at Kia. After doing so I was thrilled. I was able to purchase a brand new car. Travis explained every d next a friend recommended I speak with Travis at Kia. After doing so I was thrilled. I was able to purchase a brand new car. Travis explained every detail of my purchase and I left completely comfortable and satisfied. I would recommend Travis as a knowledgeable, helpful, and courteous individual who i will certainly be returning to in the future. More