Kia of East Hartford

Purchased a new 2018 optima Freddy was extremely professional and helpful. My lease was expiring for my Honda and I had limited time to find another vehicle. Freddy made my shopp Freddy was extremely professional and helpful. My lease was expiring for my Honda and I had limited time to find another vehicle. Freddy made my shopping experience stress free and seamless. Thank you for all your help! More

Best service experience! I dealt with Jeff and he made everything flow as smooth as possible from making the appointment to getting my car back. extremely knowledgeable staff I dealt with Jeff and he made everything flow as smooth as possible from making the appointment to getting my car back. extremely knowledgeable staff and a fun environment make for a pleasant experience that I haven’t seen or heard of from anywhere else. Plus they have fresh baked cookies! And who doesn’t want cookies. They even washed my car complimentary for me. Why go anywhere else? More

Oil change I gave the 5 star rating based on a very friendly staff and how quickly I was able to have service done on my car. I promptly arrived for my appointme I gave the 5 star rating based on a very friendly staff and how quickly I was able to have service done on my car. I promptly arrived for my appointment and was able to have everything run smoothly. Handed over my keys and they took it from there. More

Wonderful service and great people The East Hartford Kia guys are wonderful. My service was done quickly and done well for a good price. I'd recommend them to anyone. The East Hartford Kia guys are wonderful. My service was done quickly and done well for a good price. I'd recommend them to anyone. More

Great service Jeff in the service depart is very personable and remembers my name. Very friendly staff when I arived. This makes me feel like a valued customer Jeff in the service depart is very personable and remembers my name. Very friendly staff when I arived. This makes me feel like a valued customer More

Service Excellent customer service department has taken care of all of my maintenance needs since I purchased my vehicle at this dealership. Professional time Excellent customer service department has taken care of all of my maintenance needs since I purchased my vehicle at this dealership. Professional timely service that works with my difficult schedule. Would definitely recommend!!! More

Great! Another great experience with the service team at Kia. I always know my car is in great hands when I bring it in and Jeff and Jeff are always personab Another great experience with the service team at Kia. I always know my car is in great hands when I bring it in and Jeff and Jeff are always personable, making the service trips painless every time. I absolutely recommend the Kia Service team to anyone! More

I am just happy happy with the results I went for Service since I had a rattle that they heard at my first oil change and now they did not hear it. I also am scrapping the inside of my wind I went for Service since I had a rattle that they heard at my first oil change and now they did not hear it. I also am scrapping the inside of my windshield of frost! They said because the mats are wet! I took out the rug mats and out in rubber mats and I am still scrapping THE FROST OUT OF MY CAR!! I was getting about 47 miles per gallon as advertised and told to me when I purchased the car. Now I am lucky to get over 25. They re set the car or did something and I got 37 but that lasted about 2 hours then it went back to 25. So this half hybrid car is not true! Plus every time they have the car they use a lot of gas! Almost a 1/4 tank this last time! Also when it went in for the oil change! I was told the gas is different in the winter that is why my mileage is off. But really 47 to 25?? I was not informed upon purchase of that at all!! It is not the cold since my mileage started to decrease in November! Not a happy customer!!!! More

Always Great I could not be happier with this service department. Jeff always goes above and beyond to make sure I'm taken care of. Thank you! I could not be happier with this service department. Jeff always goes above and beyond to make sure I'm taken care of. Thank you! More

Easy, hassle-free experience. As an owner in a customer service oriented business, I appreciate working people that provide great service. Mario and Marissa did just that. Thank yo As an owner in a customer service oriented business, I appreciate working people that provide great service. Mario and Marissa did just that. Thank you. More