Kia of East Hartford
East Hartford, CT
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It was ok This was my first service since I bought the SUV in October. I didn't go because I'm very pregnant so my husband brought it. I called the day before This was my first service since I bought the SUV in October. I didn't go because I'm very pregnant so my husband brought it. I called the day before to make sure nothing was being charged. When he got home he gave me a receipt of the oil change charge. I was very upset as I was told there were no charges as i pay my oil change fees every month in my bill. For my first service I was not impressed. When i called the guy said he didn't know and they don't tell him who owes and who doesnt. Very unprofessional. More
Best car buying experience I went here expecting to be turned down but boy was I wrong! Cassidy made sure to go with a vehicle within my budget and also made sure I loved the ve I went here expecting to be turned down but boy was I wrong! Cassidy made sure to go with a vehicle within my budget and also made sure I loved the vehicle. He said that he would get me into that car and he delivered! Would recommend Kia of East Hartford to everyone! One of the loveliest easiet car buying experiences I have ever had. More
This place has the Best employees I have nothing but great things to say. The service manager has excellent customer service. I don’t think I’ve ever seen him in a bad mood. He’s just I have nothing but great things to say. The service manager has excellent customer service. I don’t think I’ve ever seen him in a bad mood. He’s just so pleasant and funny. Every company needs a manager like this guy. I am extremely happy that I purchased my car from this dealership because I know that when I go in, they make sure my car receives proper treatment and I don’t have to worry about being scammed like mom and pop dealerships. More
Excellent When I went to Kia, I was greeted with such a positive attitude and willingness to answer any and all of my questions that I had. I would recommend K When I went to Kia, I was greeted with such a positive attitude and willingness to answer any and all of my questions that I had. I would recommend Kia Service for anyone. Can't quite remember who I dealt with, but the service was great! More
Easy and thorough! Everything and and everyone involved were very responsive and thorough with the sale of our sarento. The sale was a breeze! I would highly recommend d Everything and and everyone involved were very responsive and thorough with the sale of our sarento. The sale was a breeze! I would highly recommend doing business with this dealership any time! More
Great as always Got car in on time, finished it quickly, very reasonably price, great service/ customer interaction. Amenities (coffee in particular) could really st Got car in on time, finished it quickly, very reasonably price, great service/ customer interaction. Amenities (coffee in particular) could really stand to be improved. More
Great experience Great customer service and awesome results.they helped me and my wife get to the most affordable cost per month.thats why I would recommend Kia. Great customer service and awesome results.they helped me and my wife get to the most affordable cost per month.thats why I would recommend Kia. More
Pleasurable I was out of there in reasonable time. The only thing that was not done was the replacement oIL sticker was not replaced. I still have the old one. I was out of there in reasonable time. The only thing that was not done was the replacement oIL sticker was not replaced. I still have the old one. More
Great!! Everybody was so nice and informative.....my service advisor, Jeff was great... Also, I ordered my owners manual and already paid for it... I guess I Everybody was so nice and informative.....my service advisor, Jeff was great... Also, I ordered my owners manual and already paid for it... I guess I'll find out it this wil also turn out to be a great service because it would take approx more than 10 business days...I'm keeping my fingers crossed... ;) lol Again, all in all so far the guys are doing awesome including the drivers for courtesy transport while my car was being worked on!!! More
Great customer service I had a really good experience with this dealership. Upon arriving I was warmly greeted and I was helped in understanding what car would work best for I had a really good experience with this dealership. Upon arriving I was warmly greeted and I was helped in understanding what car would work best for both my personal preference in cars and budget. I never felt pressured or rushed to choose a car or answer any questions. I am highly satisfied with the service I received and my car. More