Kia of East Hartford
East Hartford, CT
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Awesome I was afraid at first because I think going to the dealership for any kind of car work will be more expensive then what I was doing on the economy but I was afraid at first because I think going to the dealership for any kind of car work will be more expensive then what I was doing on the economy but I was wrong. I will go back. More
Routine service Got to the service counter and before I could say anything, I got a big hello from Jeff Smith. He explained what would be done to my vehicle and also Got to the service counter and before I could say anything, I got a big hello from Jeff Smith. He explained what would be done to my vehicle and also told me they would check first before rotating the tires as it might not be necessary at that time. I know from experience that would not happen at other service establishments. Kudos to Jeff and the rest of the service department, sorry I don't know all your names or I would mention each and every one. More
Excellent job done thank you will recommend a friend. Jeff Smith the service advisor was so nice who broke down to me he was so professional. job done thank you will recommend a friend. Jeff Smith the service advisor was so nice who broke down to me he was so professional. More
Great team at Kia East Hartford! I recently purchased a 2018 Kia Sorento. Mario Cipolla was my sales rep and he went above and beyond to make sure I got everything I wanted! He was ex I recently purchased a 2018 Kia Sorento. Mario Cipolla was my sales rep and he went above and beyond to make sure I got everything I wanted! He was extremely professional, and NOT pushy. They have a great team there in East Hartford. Marissa handled all the financing and Jesse showed me how to work all the amazing features in my Kia!! I love my new SUV! It’s he perfect family vehicle and driving like a luxury car. Would absolutely recommend Kia of Easter Hartford! More
Routine Oil change Why were all my mirrors moved, drivers seat moved, and passenger seat reclined all the way back as I was there for an oil change. ????? Why were all my mirrors moved, drivers seat moved, and passenger seat reclined all the way back as I was there for an oil change. ????? More
Coupon Dropped car off the night before appointment for 30,000 scheduled maintenance. Just prior to leaving to pickup car I saw an email from Kia offering a Dropped car off the night before appointment for 30,000 scheduled maintenance. Just prior to leaving to pickup car I saw an email from Kia offering a nice discount on the service. Of course it clearly stated the dicount had to be presented when dropping the car off for the service. When I arived to pickup the car and mentioned the email I was told No problem, let me reprint your receipt. That’s excellent customer service. More
Love this place Nothing special to report here, just needed to bring my Sportage in for regular maintenance, but worth leaving a positive review regardless because Ki Nothing special to report here, just needed to bring my Sportage in for regular maintenance, but worth leaving a positive review regardless because Kia of East Hartford continues to be an awesome place to work with! More
Great experience with Kia of East Hartford it was completely pain-free and fast. Ken Smith was extremely personable and pleasant. Would highly recommend and will def with Kia of East Hartford it was completely pain-free and fast. Ken Smith was extremely personable and pleasant. Would highly recommend and will def return with my Stinger More
Driveability concern and safety Once again awesome service. Showed up without an appointment to look at a parts schematic. Service manager said let's get your vehicle in. (No appoint Once again awesome service. Showed up without an appointment to look at a parts schematic. Service manager said let's get your vehicle in. (No appointment btw.) They wanted to make sure my vehicle was safe. Found the issue repaired it. My vehicle is driving perfect now. Thanks again to the wonderful service department . More
Great experience I recently bought a car with the help of Leo Martinez. Leo made the purchase extremely easy with no pressure whatsoever. Explained everything clearl I recently bought a car with the help of Leo Martinez. Leo made the purchase extremely easy with no pressure whatsoever. Explained everything clearly and also made sure the car was in perfect condition when I picked it up. Jesse was great explaining all of the functions of the car. Looking forward to many years of great service with them. More