Kia of East Hartford

Oil change Great service! This dealership has always taken great care of me and is part of the reason I’m on my third KIA! Thank you! Great service! This dealership has always taken great care of me and is part of the reason I’m on my third KIA! Thank you! More

Excellent Service! I ran into an issue with the locks on my vehicle on Friday evening after the service department closed. I left Jeff in East Hartford Kia service a voi I ran into an issue with the locks on my vehicle on Friday evening after the service department closed. I left Jeff in East Hartford Kia service a voicemail that night, and my call was returned first thing Saturday morning. Jeff found a way to fit us in that Saturday morning, and had our vehicle fixed and ready to go by early afternoon Saturday. More

Fast service I was in and out quickly. Love it. I went for an oil change and I was out. Love that they clean my awesome car I was in and out quickly. Love it. I went for an oil change and I was out. Love that they clean my awesome car More

Great Experience at Kia of EH! Everyone was friendly and the service was great! They were very accommodating and worked around my schedule as well. I would definitely recommend them Everyone was friendly and the service was great! They were very accommodating and worked around my schedule as well. I would definitely recommend them for servicing your KIA. More

Kia of East Hartford - Great Buying Experience! I gave 5 stars on this review and it is certainly deserved. My wife and I bought a Kia Optima and leased a Kia Forte at the same time. Zachary was g I gave 5 stars on this review and it is certainly deserved. My wife and I bought a Kia Optima and leased a Kia Forte at the same time. Zachary was great and answered all of our questions, and was very personable and helpful throughout the process. Marrissa had all of our financing paperwork in order for both cars and was extremely knowledgable about the financing process. She answered all of our questions and made the financing experience very easy. Lastly, Jesse explained all of the features of each of cars to us. He is a wealth of knowledge about how all of the options work in the cars. He is also very patient and makes sure that you understand how everything in the car works. The complete buying experience was a pleasure. Kia is a lot of car for the money. Very satisfied with Kia of East Hartford and would recommend the dealership to friends and family. Thank you for a great experience. I would certainly do business with them again in the future. More

Excellent delivery service for my 1 st car Kia Forte Thank you so much Jesse for your effort in delivering my car on time irrespective of the confusion we had. Jesse is very responsive and very helpful t Thank you so much Jesse for your effort in delivering my car on time irrespective of the confusion we had. Jesse is very responsive and very helpful to the customers and will never disappoint. I saw how hard you worked to get everything ready for me. It’s a pleasure working with you! More

Got me out of a bad situation I was stuck in a tough car situation that most dealers told me there was no solution for. Mario at Kia of East Hartford was totally positive yet real I was stuck in a tough car situation that most dealers told me there was no solution for. Mario at Kia of East Hartford was totally positive yet realistic from the start. He found a solution, and I LOVE my new Sorento. It’s a beautiful car, feels very sturdy and rides like a dream. Everyone along the way was so friendly and accomodating, from Chris’ immediate online responses to all of my questions, to Mario who solved my problem, to Marissa who made the paperwork painless, to Jesse who showed me all the cool features inside my car. More

Recall Service Plus Upon receiving notification of a recall issue on our 2015 Sedona, we made a service appointment within a few days. The issue was regarding the power Upon receiving notification of a recall issue on our 2015 Sedona, we made a service appointment within a few days. The issue was regarding the power doors. It turns out two different actions were needed: (the recall), plus some replacement parts, which were covered under warranty. They performed the recall action and returned our vehicle same day, with a plan for us to return again when the needed parts came in. Everything was fixed to factory condition and explained to our satisfaction within a few days. Transportation / shuttle service was provided for each of the visits, and coordinated so that there was very little wait. The vehicle was washed & ready at pickup time. This level of attention and customer service is typical of our previous service visits- these guys earn our business & we're happy to recommend. More

Kia recall service My 2013 Kia Optima had to have its engine replaced on a formal recall. My primary complaint was it took 4 weeks to get the car back but it now runs fi My 2013 Kia Optima had to have its engine replaced on a formal recall. My primary complaint was it took 4 weeks to get the car back but it now runs fine and Jeff was a decent communicator. I m hoping I don t have to go back anytime soon. More

Very little BS in the process We had a very positive experience with Ryan Peterson. He was responsive and helpful, we never felt pushed or pressured. Kia of East Hartford got the We had a very positive experience with Ryan Peterson. He was responsive and helpful, we never felt pushed or pressured. Kia of East Hartford got the sale because of him. Miguel Aponte was excellent too. More