Kia of East Hartford

Purchase of a 2018 kia optima ex Really impress with all the features that it has. I thanx alot to Jesse for explaning in details how to program our phone's the GPS process etc. Yah Really impress with all the features that it has. I thanx alot to Jesse for explaning in details how to program our phone's the GPS process etc. Yah did a awesome job. More

Great Service All Around I received excellent service all around from all of the staff involved. They were extremely friendly and knowledgeable about every aspect of the sale. I received excellent service all around from all of the staff involved. They were extremely friendly and knowledgeable about every aspect of the sale. They made the car buying process straightforward and painless. More

Why I stick with Kia of East Hartford Jeff Smith. He’s the only remaining Kia employee still around since my first lease in 2013. He’s the only reason I return period. Jeff Smith. He’s the only remaining Kia employee still around since my first lease in 2013. He’s the only reason I return period. More

Quick , Above and Beyond Jeff patiently answers all questions and made sure my car’s needs were met and provided me with reassurance that the work will get competed at a reaso Jeff patiently answers all questions and made sure my car’s needs were met and provided me with reassurance that the work will get competed at a reasonable time .= More

timely I was informed through the process of updates as to when the vechicle was going to be completed. This was being very curtious and helpful which made t I was informed through the process of updates as to when the vechicle was going to be completed. This was being very curtious and helpful which made the visit pleasant for me. More

Freddie was great Very informative. No pressure. Smart. Will return to him for future purchases as long as I'm satisfied w/ the automobile i purchased (1st time Kia Very informative. No pressure. Smart. Will return to him for future purchases as long as I'm satisfied w/ the automobile i purchased (1st time Kia buyer) More

10/3/2018 The one thing I don’t like is when I sign a document with the amount that will be needed to pay and then later on am told “oh well the price increased The one thing I don’t like is when I sign a document with the amount that will be needed to pay and then later on am told “oh well the price increased cause of tooling and getting rid of things etc...”. If I sign a document with the amount expected to be owed and you throw me another document with a small increase, it feels like you are nickel and diming your customer, which is something not new to most dealers. I also do mechanic work on cars that which it’seems highly illogical to increase the amounts as stated above, and if I were not cornered into a wall as I was going over the pothole I would have found better tires for cheaper and did the change myself. That being said other than that everything else was decent. More

They worked very hard to get us out of a leaseq They worked very hard to get us out of a lease and put us in an affordable car also looked for cheaper auto insurance I would definitely go back there They worked very hard to get us out of a lease and put us in an affordable car also looked for cheaper auto insurance I would definitely go back there for their great customer service and also all the help they gave. They are a 10 star dealership! More

It was easy and breezy I was able to get out of my lease early with the help of billy and Mario. They made the entire process super easy and made sure I was happy with my ne I was able to get out of my lease early with the help of billy and Mario. They made the entire process super easy and made sure I was happy with my new car. More

Helpful Friendly and knowledgable I had fears about bringing a car into a dealership due to past gossip but was very surprised by the experience that I had with the dealership and it' I had fears about bringing a car into a dealership due to past gossip but was very surprised by the experience that I had with the dealership and it's reps. Jeff (Front desk) was the person who assisted me from the time I called in to the time I got there I felt very much at ease. He has definitely been there for quite some time and diagnosed my vehicle issues rather fast. I dropped it off and had it back the same day. He did say that the stuff wrong was most likely covered under warranty ( steering column issues) but he did quote me what I had to potentially pay. I appreciated that because it prepared me mentally just in case I did have to pay. They also did a free oil change on top of not charging me. Would absolutely recommend whether your buying a new vehicle or bringing one in to get looked at. 10/10! More