Kia of Dayton | Page 4

Service as promised. Work began as soon as the paperwork was complete Work completed in the timeframe promised Work began as soon as the paperwork was complete Work completed in the timeframe promised More

Great experience. Will was amazing as was all the staff. Would definitely recommend to anyone. Will was amazing as was all the staff. Would definitely recommend to anyone. More

Big improvement in service department since my last visit, when i swore I'd never go back. Tom in service was absolutely wonderful to work with. Prompt. Knowledgeable. Caring. What good service u visit, when i swore I'd never go back. Tom in service was absolutely wonderful to work with. Prompt. Knowledgeable. Caring. What good service used to be all about!!! More

Very prompt, professional, friendly. I was early to my appointment, and they checked me in and had the time, so started to work on it. Was back on the road 15 minutes after my original I was early to my appointment, and they checked me in and had the time, so started to work on it. Was back on the road 15 minutes after my original appointment. More

Everyone was extremely helpful and made us feel welcomed. Will Chinn went above and beyond to make sure we were satisfied with our purchase. Will Chinn went above and beyond to make sure we were satisfied with our purchase. More

MADE ME FEEL WELCOME, WAITE ON MY CAR TO BE SERVICE FOR RECALLS. MANAGER DROVE ME TO SHOPPING CENTER AND PICKED ME UP WHEN MY CASR WAS READY. SUPER SERVICE RECALLS. MANAGER DROVE ME TO SHOPPING CENTER AND PICKED ME UP WHEN MY CASR WAS READY. SUPER SERVICE More

Always helpful and efficient! Thankful for their feedback and ability to answer any questions I have. Thankful for their feedback and ability to answer any questions I have. More

If you’re looking to buy a new Kia or get your Kia serviced, Kia of Dayton is the perfect choice. Sales team, customer service, and the service department are excellent. The process is smooth and easy serviced, Kia of Dayton is the perfect choice. Sales team, customer service, and the service department are excellent. The process is smooth and easy. The service department not only does a great job but gets your vehicle done in a timely manner! More

They are very friendly and took the time to explain the finance and options for the car. finance and options for the car. More

This location is always run very well. I know how these surveys work. Unless perfect scores are given it’s looked at negatively at the corporate level. A “B” is a good score on a report ca I know how these surveys work. Unless perfect scores are given it’s looked at negatively at the corporate level. A “B” is a good score on a report card but if I was to score an 8 out of 10, or a good instead of great, it’s looked at negatively. Employees and managers are human so NOTHING and NO SERVICE is ever perfect, but I think it’s ridiculous to always expect perfect scores. That’s one reason why I always give perfect scores. Another reason why I always give perfect scores is to offset hyper negative customers. Often times customers don’t get what they want, but quite often what customers want can be unreasonable, but they still run home eager to give emotionally motivated negative scores, so I give perfect scores to help offset those morons. I personally don’t like the survey culture that society has created for itself over the last several years. Executive management should do their own evaluations rather than having customers do their jobs for them. But unfortunately the barn door has already been opened so I will always give perfect scores to help corporate America sleep better at night. May whoever read this have a blessed day. More