Kia of Dayton

Took vehicle to be worked on and was quoted a price for work ( around 700 dollars). During the time it was being worked on another issue was found and was to cost addition money ( another 600) When I went work ( around 700 dollars). During the time it was being worked on another issue was found and was to cost addition money ( another 600) When I went to pay for it the total was even higher than the original and the added amount combined ( charged 1700 instead of 1300). Went home to look at bill and contacted Brandon in service on this issue. He thought he found the issue and stated he would look into it next day and contact me on resolution. As of 11 pm the next day he has not called me. Two other facts on additional services. I was close to needing an oil change so I agreed to having this done. On bill I was charged for synthetic oil which at the time of this review I don’t know if this is what I have had in the past or not but I do know it cost more that plain oil. Guess this was my bad not to ask. And lastly I had a coupon that was presented to shop when I brought in the vehicle but was not taken off the bill. I gave Brandon all day to do what he stated he would do. I could have called but he offered and this way it was on his time frame not mine. I will follow up and I do expect this to be resolved. More

The oil change happened quickly and was on time. The guy that did it seemed into the job and went around the wheels one more time with a wrench after using an impact to tighten the bolts up. The guy that did it seemed into the job and went around the wheels one more time with a wrench after using an impact to tighten the bolts up. More

Kia of Dayton's staff were professional and helpful, They serviced my car in the time frame listed. Better service this time, than in the past. I will continue to use this dealership for future services. serviced my car in the time frame listed. Better service this time, than in the past. I will continue to use this dealership for future services. More

Very friendly, professional, & knowledgeable staff. They handled my vehicle with care. They listened to my concerns with my vehicle & made sure after my repair that my vehicle was returned in the same They handled my vehicle with care. They listened to my concerns with my vehicle & made sure after my repair that my vehicle was returned in the same state I brought it to them. More

Staff are friendly and explained all the stuff with my car to me in a simple manner. car to me in a simple manner. More

Bought several cars from this dealership. Never had any issues with their service department. Employees are friendly. If you have an issue they WILL resolve it quickly and professionally. Never had any issues with their service department. Employees are friendly. If you have an issue they WILL resolve it quickly and professionally. More

Kia of Dayton did a fantastic job with our Subaru cross trek. Highly recommended them. Fast turnaround time and pleasant to work with. Keep up the great work! trek. Highly recommended them. Fast turnaround time and pleasant to work with. Keep up the great work! More