Kia of Dayton
Huber Heights , OH
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Everything was great starting from the initial call to figure out what the service department guys could do, then dropping off my car was super quick and easy. The guy named Tom Hopkins? was 100% the ONL figure out what the service department guys could do, then dropping off my car was super quick and easy. The guy named Tom Hopkins? was 100% the ONLY person that spoke to me, acknowledged my existence and didn’t treat me like a fool. The rest of the entire service department gave me dirty looks and were not friendly in the slightest. Just because you’re mechanics doesn’t make you less human and if it does, ya’ll need to find other careers. More
The service department greeted me and immediately started service on my vehicle. I was offered a drink while I waited and the waiting room was pleasant. My car was completed in a timely manner. service on my vehicle. I was offered a drink while I waited and the waiting room was pleasant. My car was completed in a timely manner. More
35 days after my used car left the lot, the engine light came on. The issue was not covered by the $2500 extended warranty I purchased. After conflicting quotes and ways to fix the car, we had the issue fix came on. The issue was not covered by the $2500 extended warranty I purchased. After conflicting quotes and ways to fix the car, we had the issue fixed somewhere else. My favorite part of the 3 day nightmare was when I asked the manager to agree they sold me a lemon. He told me to make lemonade and laughed. I didn't find him funny. 35 days and wouldn't help make it right. Not going back. The sad part is that two of my cars are paid off and will need replaced sometime in the future. Not giving Kia of Dayron my business. More
Very appreciative of the service I received from Kia of Dayton fast efficient no nonsense paid attention to what we were talking about It was a great experience I would recommend them to anyone I've alread Dayton fast efficient no nonsense paid attention to what we were talking about It was a great experience I would recommend them to anyone I've already recommended them too family and friends and anybody interested and buying automobile now or later again thank you key updating Richard r Robinson in Indiana More
Scheduling an appointment with extremely easy. The service was excellent and we were actually done ahead of schedule. The service advisor was friendly and very informative as to what was going to The service was excellent and we were actually done ahead of schedule. The service advisor was friendly and very informative as to what was going to happen with our vehicle. More
Has met my expectations, Tom in the service department is awesome, had 3 recalls, and 2 were fixed that day, they had to order the 3rd part, but i go back in a week to get it done. awesome, had 3 recalls, and 2 were fixed that day, they had to order the 3rd part, but i go back in a week to get it done. More