Kia of Dayton

Thank u Tom in service for taking care of us! You made our service appointment go smoothly! You made our service appointment go smoothly! More

Always good quality work from the service department. Nice waiting area. Work hard to ensure satisfaction. Nice waiting area. Work hard to ensure satisfaction. More

Dealership service department was friendly and efficient. All was as they stated and I was pleased with the experience. All was as they stated and I was pleased with the experience. More

We thought the truck of our new/used suv wouldn’t lock. Tom was wonderful. Showed us what we were doing wrong. I apologized so many times and he said no this is my job. Don’t worry I’m here to help you. He Tom was wonderful. Showed us what we were doing wrong. I apologized so many times and he said no this is my job. Don’t worry I’m here to help you. He’s so kind. More

Tom Hopkins in the Service department has exceptional customer service skills and helped me every step of the way while my Kia Soul was repaired with a new engine. customer service skills and helped me every step of the way while my Kia Soul was repaired with a new engine. More

Got the work done fast and kept me advised on the progress during my time there progress during my time there More

Tom was very accommodating and explained everything thoroughly. The staff that were present were polite and very kind. thoroughly. The staff that were present were polite and very kind. More

Very quick. Even though we have to wait on parts for a recall, staff was very quick and polite. Even though we have to wait on parts for a recall, staff was very quick and polite. More

Tom, In the service department at KIA of Dayton is excellent and awesome. He always greets me with respect and listens to what I have to say! As long as Tom is at KIA of Dayton in the service departme excellent and awesome. He always greets me with respect and listens to what I have to say! As long as Tom is at KIA of Dayton in the service department I will always return to KIA of Dayton. More

Everything was great starting from the initial call to figure out what the service department guys could do, then dropping off my car was super quick and easy. The guy named Tom Hopkins? was 100% the ONL figure out what the service department guys could do, then dropping off my car was super quick and easy. The guy named Tom Hopkins? was 100% the ONLY person that spoke to me, acknowledged my existence and didn’t treat me like a fool. The rest of the entire service department gave me dirty looks and were not friendly in the slightest. Just because you’re mechanics doesn’t make you less human and if it does, ya’ll need to find other careers. More