
Kia of Dartmouth
Dartmouth, MA
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As previous reviewer said, a joke! I went there for ABS & TRACTION LIGHT GOING ON & OFF. First said both sensor & wiring needed to be replaced, $600. I said it shouldn't be more than $ I went there for ABS & TRACTION LIGHT GOING ON & OFF. First said both sensor & wiring needed to be replaced, $600. I said it shouldn't be more than $400, speed/abs sensor is fairly reasonable. Comes back and says mechanic says its just the wiring we have to order. That made sense as light wasn't on consistently. I paid $76 for wiring, go back a week later for install. Service coordinator comes & tells me wiring is fine, you need the sensor so price will be original $600. Ok if the wiring is fine why am I paying for that? By this time I'm exasperated. I tell him I already paid for the wiring just replace it. Don't do the sensor, I'll have my son do it. I watched the mechanic pull it back into the port, he spent an hour replacing the wiring. They charged me 2 hours labor. So I paid $335 and now my lights are staying on, no longer going off & on. Was there for 3 hours, partly due to var wash, keep your car wash! Terrible experience. I was actually talking to sales about trading my car 2016 with only 48k for new model. Low balled me on trade too! I've owned 2 KIA. Lost a customer, I'm done! More
The service department is nothing short of an absolute joke. I dropped my car off there 02/29 and they "fixed" it within a week (did an oil change basically) told me the sensors that went off but had no p joke. I dropped my car off there 02/29 and they "fixed" it within a week (did an oil change basically) told me the sensors that went off but had no problem after the oil change, after ignoring everything I told them about the car not starting until reaching operating speed. The woman admitted that they didn't drive it 20 miles to try to replicate the problem as it broke after running for a little. Needless to say it broke the same day they returned it to me. I sent it back to them and have not seen my car since. It's been two months. TWO MONTHS. The woman told me that she would follow up with me and did not. I was not provided a loaner until after a month of being carless. I am grateful for the loaner but I have had no updates since I picked the loaner up. That was a month ago. This woman do4s nothing but defer to the "Kia tech line" being why it is taking so long. I called Kia today and my suspicions were confirmed. They did NOTHING to my car since god knows when and the last message they received from the help line was on 03/28 and my case was CLOSED due to INACTIVITY. They were given instructions from the tech line and have let my car sit there for a MONTH, leaving me riding around in a LOANER for a month...clearly they don't care about the vehicles they give away. They do not care about what happens with their possessions or ANYONE ELSE'S. I am so defeated and so tired of the lies. Only good thing I can say is I have the loaner for now, but these people are a joke. Do NOT waste your time if you want a problem fixed. At this point I feel like I've been robbed of my vehicle. One that I'm unsure why I am still making payments on at this point. SWtay Away. More
Kia of Dartmouth was definitely a great choice for my used purchase. Maxwell Pye, my salesman, was by far the best salesman I've ever had the pleasure of working with. Friendly, courteous, knowledgeable used purchase. Maxwell Pye, my salesman, was by far the best salesman I've ever had the pleasure of working with. Friendly, courteous, knowledgeable and honest! My vehicle was delivered as promised and in immaculate condition. Financing was a breeze! I would definitely consider purchasing another vehicle both from this dealership and from Max. More
Could not ask for better service than Kia of Dartmouth! My salesperson David was great, straightforward, no gimmicks and did all he can to help me get the best vehicle for my daughter. My second vehicle My salesperson David was great, straightforward, no gimmicks and did all he can to help me get the best vehicle for my daughter. My second vehicle from Kia of Dartmouth and very happy. Every staff member is friendly & willing to help out their customers. The service department is top notch as well. Highly recommend them! More
KIA OF Dartmouth was Phenomenal from start to finish. David my car salesman he was amazing he was honest and upfront about everything. No hidden fees no gimmicks. After going to 15 different dealerships David my car salesman he was amazing he was honest and upfront about everything. No hidden fees no gimmicks. After going to 15 different dealerships (even traveled to New Jersey). I was able to enter Kia of Dartmouth and leave with a vehicle that I loved. I also went to their brother dealership beforehand however they could not assist me because I had a budget and knew what I wanted and they unfortunately didn't have a vehicle in my price range. But the process and my car salesman there was Phenomenal. Shout out to you Mannie, you are an amazing person. Thank you for all you did. On that note I highly recommend any of those Kia dealerships Swansea and Dartmouth. I'm happy to be a part of your Kia family! More
Just purchased my second car from Kia of Dartmouth. Each purchase was easy, straightforward, professional. My for Kia was serviced here, always, and the service department was top-notch. The Finance Each purchase was easy, straightforward, professional. My for Kia was serviced here, always, and the service department was top-notch. The Finance and Registration folks, too, were excellent. More
My husband and I leased a Kia K5 in 2021, this was our first Kia. At the time we were working on our credit and weren't sure if we would even be able to purchase a new car yet. They got us into a 2021 Ki first Kia. At the time we were working on our credit and weren't sure if we would even be able to purchase a new car yet. They got us into a 2021 Kia K5 (we were going to get a used Optima) and we had to lease it. Regardless we were very happy that we had a brand new car! On 2/13/24 we went back because our lease was up. We thought we were going to buy our current vehicle. We ended up buying a 2024 Kia K5 GT-line and we were extremely happy because we couldn't afford this model last time. We had an excellent experience working with Keith this time and in 2021! Always have a good experience when I go to get my car serviced. You spend a lot of money when you purchase a car so it's nice to be treated so good and I would recommend Kia of Darmouth 100% More
So far so good, I had a wonderful experience with my first Kia vehicle. Price was on point and I researched many dealerships. I will go back for sure. first Kia vehicle. Price was on point and I researched many dealerships. I will go back for sure. More