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Kia of Columbia
Columbia, MO
734 Reviews
Kia of Columbia is the premier Kia dealer of Columbia, MO and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs. Browse our thorough inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 734 reviews
February 28, 2017
Great First Experience This was my first time ever buying/leasing a new car. The staff at Kia of Columbia was extremely helpful throughout the entire process and made for a This was my first time ever buying/leasing a new car. The staff at Kia of Columbia was extremely helpful throughout the entire process and made for a positive experience overall. It was great working with Novy in particular. He was extremely patient, thoroughly answered all of my questions, and genuinely seemed to care about finding the perfect car for me based on both budget and features. More
by Stephanie Dippoliti
Helpful January 25, 2017
Thank you!! Novy was just wonderful to work with - honest, patient, and eager to listen and really learn what his customers are looking for. He and the team at Ki Novy was just wonderful to work with - honest, patient, and eager to listen and really learn what his customers are looking for. He and the team at Kia of Columbia made my car buying experience truly fantastic. Chris in Finance was equally as great to work with and really streamlined the paperwork process which has saved me so much time and worry. Truly priceless. Thank you guys! More
by Lauren C
Employees Worked With
January 24, 2017
Awesome Experience Overall experience was great. Got me into the car I wanted quick and easy. Novy works hard to find you the car you're looking for with the budget you Overall experience was great. Got me into the car I wanted quick and easy. Novy works hard to find you the car you're looking for with the budget you have to work with. More
by ThatDRuss
Employees Worked With
December 05, 2016
Not what I expected We bought a used vehicle and the same day we bought it at the lot it would'nt start so they took it to their service station in columbia,they put a ne We bought a used vehicle and the same day we bought it at the lot it would'nt start so they took it to their service station in columbia,they put a new battery the cheapest one they could buy and did not have it anchored in,we had to get that done within an hour after we picked it up the traction control light came on and they wouldnt fix it,they told us it was'nt a driveability issue mind you only had possession of it for an hour they sent us the title 2 days before the temporary tags ran out and when we went to license it they had not signed the title so now we will have a late fee and will have to drive to columbia to get it signed and that is an hour and a half drive on Friday and will have to wait until Monday when the license expires to get it licensed in our name I am very dissatisfied and would never consider buying another car from them even though it was a used car we should have been treated a little more respectful we gave enough for the car Donald & Mary Walitshek More
by Mary A Walitshek
Employees Worked With
I think his name was Jeff
November 09, 2016
Thank You, Novy and Kia of Columbia Staff was friendly, professional, and made me feel at home, help with financing was definitely appreciated. I would like to continue the relationship Staff was friendly, professional, and made me feel at home, help with financing was definitely appreciated. I would like to continue the relationship in the future. More
by LeAnna White
September 29, 2016
Going the Extra Mile I recently stopped by the Kia Service Department on my way to work because my tire light came on. Service Advisor, Ben Webb, immediately checked my t I recently stopped by the Kia Service Department on my way to work because my tire light came on. Service Advisor, Ben Webb, immediately checked my tire pressure, which was down due to colder weather, and I was back on my way to work in less than 10 minutes! Thank you, Ben! More
by J Wagner
Employees Worked With
Ben Williams
September 26, 2016
Novy and Ben are EXCELLENT to work with! Can't say enough about these two gentlemen--follow-up is great. They are easy to communicate with, want to make the transaction right, and patiently Can't say enough about these two gentlemen--follow-up is great. They are easy to communicate with, want to make the transaction right, and patiently answer all questions. More
by bjhkmf
September 16, 2016
Great experience Never rushed my decision and made sure I got the vehicle I wanted instead of forcing a vehicle on me. Made the car buying experience enjoyable instead Never rushed my decision and made sure I got the vehicle I wanted instead of forcing a vehicle on me. Made the car buying experience enjoyable instead of a pain. More
by Bonuchi221
September 02, 2016
Always available to serve! I travel alot and have the occasion to stop by without an appointment to have my tires pressure or fluids checked...the KIA service team always take t I travel alot and have the occasion to stop by without an appointment to have my tires pressure or fluids checked...the KIA service team always take the time to accommodate and send me on my way with confidence. That means so much to me!! More
by Allison Drapeau
Employees Worked With
Service Department!
July 30, 2016
Patient, helpful and willing to give top trade in value. By far the most friendly and non-pressure atmosphere for buying a car. They were very patient. Top trade in value! I did not feel rushed into a decisi By far the most friendly and non-pressure atmosphere for buying a car. They were very patient. Top trade in value! I did not feel rushed into a decision I was not comfortable with. I presented all of my options to them and they allowed me to test-drive and really think about the direction I wanted to go. Very friendly atmosphere. The owner was a great help as well. He and his sales staff truly have their customers best intentions at heart. There goal seems to be repeat business and referrals and they realize that top customer service is needed for this to happen and they operate that way. More
by Travis Brobst
