Kia of Columbia

Nice People, friendly environment, willing to work with you. Novy is the true hero, we met him about a year ago; however, didn't end up purchasing a vehicle from them at the time. Time went on and I found a car Novy is the true hero, we met him about a year ago; however, didn't end up purchasing a vehicle from them at the time. Time went on and I found a car I was interested in and remembered how nice Novy was to my wife and I the first time. Completely pressure free sales is the way he rolls :-) When I came in this time he remembered me and was very helpful in working through the purchase process. Mike stopped by and introduced himself and was also very friendly. Then when we needed to wrap up the sale I was able to work with Jermaine. He too was super friendly and was very flexible in working with me to get what I needed at the cost I wanted. Overall a great experience and will consider working with this group in the future given another car purchase. More

Amazing service My service with kia of Columbia was amazing. Ty and novy help me out so much.. I recommend anyone and everyone to shop at Kia of Columbia. Amazing ser My service with kia of Columbia was amazing. Ty and novy help me out so much.. I recommend anyone and everyone to shop at Kia of Columbia. Amazing service amazing people. More

Amazing experience Ryne was amazing as always. Every time I purchase a vehicle he goes above and beyond to find exactly what I need within my monthly payment parameters. Ryne was amazing as always. Every time I purchase a vehicle he goes above and beyond to find exactly what I need within my monthly payment parameters. He's the only dealer I've ever went through that has been honest about the vehicles and put in effort to find the best vehicle for me, despite all of the hoops I make him jump through to get that perfect vehicle. More

Prices at the end was not what was quoted but was remedied I came into Kia of Columbia (719 Business Loop West, Columbia, MO 65203) for a mount and balance of four tires and and a 4-wheel alignment. I brought I came into Kia of Columbia (719 Business Loop West, Columbia, MO 65203) for a mount and balance of four tires and and a 4-wheel alignment. I brought in with me 4 brand new General tires and the TPMS RBK Basic Kit 1100K. I also brought in a $25 coupon for work done over $100. This was their quote: Mount and Balance of 4 tires and the Disposal of 4 tires........$78.00 4-Wheel Alignment..........................................................................$70.00 Less: $25 coupon............................................................................$25.00- Should be (nothing else was done)............................................$123.00. When I got my invoice (which was very confusing), the total bill was $142.95. It broke down as follows: Mount and balance of 4 tires and the disposal of 4 tires........$74.00 4-Wheel Alignment..........................................................................$79.95 SS CP Shop Supplies (this was under the Alignment)...............$14.00 Less: $25 coupon.............................................................................$25.00- Total Invoice Amount.....................................................................$142.95 In essence, Kia of Columbia dropped the price of the mount and balance by $4, padded the price of the alignment by $10, and threw in the cost for supplies of $14 (what supplies are needed for an alignment?). So my coupon was essentially only $5 instead of $25 (after padding $20 to the quoted price, $10 + $14 - $4 = $20). I did not dispute it because it was still a good price (after calling around the Columbia area for quotes), but why does Kia of Columbia put out a coupon when they are just going to dishonor it by padding the prices? Needless to say, I did not walk out of the dealership with a good purchase experience. After writing this review, the owner and manager of Kia of Columbia, Dan Kellar, reached out to me, apologized for my experience, and refunded me $20. Also I was very happy with the work they did on my car, it was top-notch. I sincerely wish though that Kia of Columbia would better understand what is needed to truly delight the customer. I think they are worth a second chance. More

THANK YOU! Novy' and associates were professional and friendly throughout my KIA purchase. All were knowledgeable and patient as my granddaughter and I shared Novy' and associates were professional and friendly throughout my KIA purchase. All were knowledgeable and patient as my granddaughter and I shared this car-buying experience. More

Thank you! I owned a Sportage for 5 years decided I wanted to lease a new Soul. Novy and Kia staff were very professional and made the transition seamless. I owned a Sportage for 5 years decided I wanted to lease a new Soul. Novy and Kia staff were very professional and made the transition seamless. More

Novy is a Skilled & Caring Salesperson "Caring" is not a word one usually associates with a car dealership; however, Novy made us feel like part of the family. World-Class Service coupled w "Caring" is not a word one usually associates with a car dealership; however, Novy made us feel like part of the family. World-Class Service coupled with an excellent product made this dealer our future place to purchase a vehicle. More

Ryne Armstrong is the best!!! I have nothing but good things to say not only about KIA of Columbia as a whole but about Ryne. They were nothing but accommodating and respectable fr I have nothing but good things to say not only about KIA of Columbia as a whole but about Ryne. They were nothing but accommodating and respectable from the beginning!! Ryne doesn't just care about selling you a car to make money off you like a lot of car salesmen these days. He honestly cares about you, your needs, and what is best for you in the long run. He never pushed anything on me and made sure I knew the whole time this was up to me and what I was comfortable doing. 1000/10 is the rating I give for Ryne Armstrong along with the whole team at Kia of Columbia. More

Excellent buying experience Ryne was recommended to us by a friend as someone who could help guide us through the process of buying a car with very little stress and confusion. H Ryne was recommended to us by a friend as someone who could help guide us through the process of buying a car with very little stress and confusion. He did just that and helped us feel comfortable along the way. More

Simply amazing! Novy was a pleasure to work with. He is knowledgeable, friendly, understanding, and fun to talk to. He has continued to call and check in even though Novy was a pleasure to work with. He is knowledgeable, friendly, understanding, and fun to talk to. He has continued to call and check in even though I purchased my vehicle well over 6 months ago as well as email monthly car tips. I highly recommend Novy and Kia of Columbia! More