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Kia of Columbia
Columbia, MO
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Wonderful Experinece-challenge Met!!! When you walk in the KIA of Columbia you are struck by the spacious, beautiful facility and Greeted by friendly staff. We had started our journey wit When you walk in the KIA of Columbia you are struck by the spacious, beautiful facility and Greeted by friendly staff. We had started our journey with this dealership via the internet then phone with Kayla Pikop. Our Amazing salesman, Novy Foland, met us with kindness, patience, humor and a strong desire to match us perfectly with our needs. Mike, Charlie and Caleb worked diligently to secure our financing, all the while tending to our every need. They presented us with a Fabulous white KIA that is a Dream come true for us and a warranty package that is beyond Outstanding! As we prepared to depart KIA with our new car, we met Michelle, our Service Advisor who promptly scheduled our first oil change that worked best with our schedule. Although we presented some hurdles and payment restrictions, the entire process from start to finish was seamless. Everyone went above and beyond to meet our every need. Plus, we got the privilege to be Novy's 500th Sale, Congratulations Novy !! Highly recommend KIA of Columbia and all their staff. Blessings , Stephen & Em Miller More
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Pleasant, Low Pressure Experience I appreciated the communication back and forth as we looked for the vehicle we wanted. They were accommodating for a late afternoon test drive. They w I appreciated the communication back and forth as we looked for the vehicle we wanted. They were accommodating for a late afternoon test drive. They were not pushy when we got down to talking numbers and looked for ways to help us get where we wanted on payment. More
They went above and beyond for us. We purchased a used vehicle from these guys and they went above and beyond for us. Novy Foland is probably one of the nicest guys I've met. Everyone We purchased a used vehicle from these guys and they went above and beyond for us. Novy Foland is probably one of the nicest guys I've met. Everyone should give these guys a try. More
Service Went to have my 2017'kia forte service. It had a couple of recalls on that I didn't know about they took care of that without me having to come back. Went to have my 2017'kia forte service. It had a couple of recalls on that I didn't know about they took care of that without me having to come back. I had a doctor's appointment and it was getting close to the time for me to leave and Michelle Lewis Exton gave me a car drive go to the doctor's appointment. Michelle just seem to go above and beyond that day and I have no complaints about them. More
Well done & timely Cole Moore was my Service Advisor who was helpful, resourceful and responsive to my questions. He took his time to make sure I understood everything, Cole Moore was my Service Advisor who was helpful, resourceful and responsive to my questions. He took his time to make sure I understood everything, and helped me reinspect my car to insure that my tires were in good condition. This kind of service is what keeps me coming back!!! More
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Great job Helpful and listens to what I wanted and could afford. Gave me a couple of options so I could decide what would work for me Helpful and listens to what I wanted and could afford. Gave me a couple of options so I could decide what would work for me More
Excellent Experience with Great Customer Service Huey and Ty were excellent to work with. We are extremely happy with our new car. I would recommend looking here for all of your vehicle needs. Huey and Ty were excellent to work with. We are extremely happy with our new car. I would recommend looking here for all of your vehicle needs. More
A great experience I had messed up a wheel shortly after purchasing our car. There was no way I was going to "live" with it this early on. I called the service center an I had messed up a wheel shortly after purchasing our car. There was no way I was going to "live" with it this early on. I called the service center and spoke with Cole about suggestions for someone to fix it. He called "their" guy and had an appointment made for the end of the week!! I took it in at 8am and a great gal, who was filling in for the other person who was on vacation, took me home and around 1pm was in my driveway, ready to take me back to get my car. The wheel looked brand new, excellent job!! It turned out to be a very pleasant experience from beginning to end. Cole was very professional and made sure the repair person would be there before I was taken home. Also, there was a recall on an electronic cluster that we didn't know about and they took care of that so we didn't have to make an extra appointment to get that taken care of. We LOVE our car and have been very impressed with Kia, Derek, Cole, and several others, that of course I don't remember their names. You are always greeted with a smile at the front desk and made feel welcomed. More
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Awesome experience Very professional and friendly atmosphere. Novy and everyone at Kia made our car buying experience wonderful. Definitely recommend going by and buying Very professional and friendly atmosphere. Novy and everyone at Kia made our car buying experience wonderful. Definitely recommend going by and buying from these guys. More
Great experience Kia of Columbia has been easy to work with from the beginning. I'm always treated like I'm special every time I go in there. Novy and Michael showed m Kia of Columbia has been easy to work with from the beginning. I'm always treated like I'm special every time I go in there. Novy and Michael showed me they truly wanted my business from the minute I showed interest in my new Optima. I would highly recommend this dealership. More