Kia of Columbia

We were pleased with the service we received and the ease the vehicle purchase process. the vehicle purchase process. More

Novy was wonderful to work with, he promptly responded to any question I had! I highly recommend Novy and Kia of Columbia. any question I had! I highly recommend Novy and Kia of Columbia. More

The dealership was great and very helpful. Always available to answer questions and stay in constant contact throughout our car buying. Matt was a great salesman and didn’t push us into anything. He available to answer questions and stay in constant contact throughout our car buying. Matt was a great salesman and didn’t push us into anything. He knew what we wanted and made it happen while keeping in contact until we could finally get our Telluride. It was a great experience compared to other dealerships we had to deal with. More

I have to say that Novy Foland was by far the best salesmen I have ever delt with. He went above and beyond to work with us to get us in a vehicle that worked in our budget. If you are ever looking to salesmen I have ever delt with. He went above and beyond to work with us to get us in a vehicle that worked in our budget. If you are ever looking to buy a vechile go see Novy Foland at Kia of Columbia he will do everything in his power to get you in a vechile that you like and that fits in your budget I promise you will be very happy with your decision. Thanks again Novy we appreciate everything you did for us. More

Novy and Kia of Columbia were absolutely awesome to work with. We were able to find the exact vehicle we were looking for and they worked with us on all our pricing options. They made the process absolutely with. We were able to find the exact vehicle we were looking for and they worked with us on all our pricing options. They made the process absolutely seamless especially after we were burned at a different Kia dealership a few days prior. Cold not recommend Novy enough, he answered all my texts/calls in a timely manner and was extremely personable. More

Matt Croissant was great to work with and kept me in the loop during the entire process of waiting on my Telluride to get here. He sent me video messages periodically throughout the process to keep me updat loop during the entire process of waiting on my Telluride to get here. He sent me video messages periodically throughout the process to keep me updated on what was going on. I never had to be left guessing if there was an ETA yet or if they had forgotten about my order. The process was smooth when picking it up from the Kia dealership as well! Recommend Matt and Kia of Columbia. More

This was my second vehicle I have bought at Kia of Columbia and both times I have been beyond satisfied! This time Matt was great to work with. He listened to what I was wanting and was able to secu Columbia and both times I have been beyond satisfied! This time Matt was great to work with. He listened to what I was wanting and was able to secure the vehicle that was on order from the dealer during a time that new cars are not easy to come by! Matt always kept me informed, was NOT pushy at all and very friendly! The fiance office job me a better than anticipated rate also. I highly recommend the dealership and Matt! More

I definitely would not recommend Kia of Columbia. The sale person wasn't bad, but inwas sold a vehicle that they didn't have all of the paperwork for. Talked to them on the phone and was told that the sale person wasn't bad, but inwas sold a vehicle that they didn't have all of the paperwork for. Talked to them on the phone and was told that the paperwork got lost in the mail. On the plus side they said that they would pay all the late fees and the renewal fees for personalized plates, plus any tickets that I may get. More

Took our Kia in for warranty work. The fuel line was not properly reconnected and the engine caught on fire within 5 miles of leaving the dealership. The car was totaled by the insurance company. properly reconnected and the engine caught on fire within 5 miles of leaving the dealership. The car was totaled by the insurance company. More

Kia of Columbia has the worst service department. I have purchased several new vehicles and referred a couple of people to this dealership. Once the sale is closed that is the extent of the customer servic purchased several new vehicles and referred a couple of people to this dealership. Once the sale is closed that is the extent of the customer service. I just wanted an oil change. I have called several different times. They are always too busy at least on that day. So I decided to call a whole week in advance just for an oil change. They do not have any opening for the time I need. If they are so busy EVERY day and too busy to do a basic oil change, they may need more service people. I would expect when you call to get an oil change they would say "sure come on in". Guess it doesn't work that way anymore. I think it still does at Jiffy Lube which is where I will start going or another dealership. I'm old school and feel like my $35,000 was worth a little more to them. They also would not let me test drive a Telluride by myself. Even after being a loyal customer. Other dealers let me drive what ever I want by myself. No trust. But I have to trust them. HA! As long as I live in this town, I will never buy another Kia from Kia of Columbia. What a shame. I also will never refer another person. . Thanks Kia of Columbia for the lousy customer service and making me feel like I was just another annoying customer . More