Kia of Columbia

Used to be satisfied Past experiences have been good but recently I arrived for an 8:45 am out change appointment and at 9:45 am I noticed that my car was still sitting wh Past experiences have been good but recently I arrived for an 8:45 am out change appointment and at 9:45 am I noticed that my car was still sitting where I dropped it off. After asking about it I was told they will make room for it in a bay. The salesperson apologized but I expected a discount to be offered for the waste of my time. More

The dealership is for the customer. Because when we walked in the dealership and started talking we knew that we were wasn't just a number that the staff was going to help us no matter w Because when we walked in the dealership and started talking we knew that we were wasn't just a number that the staff was going to help us no matter what it took or how long More

Excellent service. They were busy but got to my car quickly and even repaired my tire that had a nail in it. They kept me updated on the time it would take for service. They were busy but got to my car quickly and even repaired my tire that had a nail in it. They kept me updated on the time it would take for them to be finished. More

Very nice Went for oil change, treated very nice and service was done in great time dealership was nice and clean. Would recommend it to anyone! Thanks for the Went for oil change, treated very nice and service was done in great time dealership was nice and clean. Would recommend it to anyone! Thanks for the great service More

Oil change Cole was SUPER. great employee- he worked me in on a friday when no appointment available - left my Escape & it was done at 4 when he promised- HINT Cole was SUPER. great employee- he worked me in on a friday when no appointment available - left my Escape & it was done at 4 when he promised- HINT hire/retain good techs-- More

Not sure it happened. Bought a 18 Kia Optima, had to bring car back for Xzilon and Diamond Fusion treatments. Not a big deal. Took the car in and when I got the car back Bought a 18 Kia Optima, had to bring car back for Xzilon and Diamond Fusion treatments. Not a big deal. Took the car in and when I got the car back about two hours later,. I could tell the windshield had been cleaned and treated. I could not tell if the interior had been treated. The exterior had not been touched I would have to assume that when you treat a paint job for protection you would have to clean the paint prior to treatment. The exterior of my car had not been touched. Dead bugs we're still on the grill and hood. Also noticed four or five paint chips on the hood that we're not there before I had only put about 200 miles on the car, not sure when they happens. This was my first time taking my car to them for service. Hope future service improves. More

Great car, great price, great experience Paul and the sales team made buying a new car an easy and enjoyable experience. I appreciate their attention to detail. Super duper awesome sauce. Paul and the sales team made buying a new car an easy and enjoyable experience. I appreciate their attention to detail. Super duper awesome sauce. More

Purchase Love my car but the process took too long. Except at the end where I felt rushed through signing the paper work. Over all I was fairly satisfied with Love my car but the process took too long. Except at the end where I felt rushed through signing the paper work. Over all I was fairly satisfied with the deal. More

Friendly service Great people, fast service, friendly workers, feels like family! Waiting area is awesome. Thank you for always working hard for everyone! Highly recom Great people, fast service, friendly workers, feels like family! Waiting area is awesome. Thank you for always working hard for everyone! Highly recommend them to anyone! More

Unhappy Not enough space to write my review. First of all I was there bright and early 8am nobody in line waiting and the service guys at the counter says th Not enough space to write my review. First of all I was there bright and early 8am nobody in line waiting and the service guys at the counter says that he couldn’t get me in until the afternoon. This is the only place that pretty much tells me that I HAVE to have an appointment just to get my oil changed. I’ve worked at KIA dealership for almost 2 years and not once did we ever refuse a customer that didn’t have an appointment. I’m never coming back to this place again. I’ll drive myself and my service somewhere else. I do not remember the person name that was there at this time More