Kia of Columbia

Novy and the finance manager were great to work with! I would recommend working with them. I waited since June for this car to come in and it drives like a dream! I would recommend working with them. I waited since June for this car to come in and it drives like a dream! More

Novy at Kia of Columbia was an absolute delight to work with for our car purchase. We had actually found a car we liked at Honda after initially speaking to Novy and liked working with him so much, that w with for our car purchase. We had actually found a car we liked at Honda after initially speaking to Novy and liked working with him so much, that we asked him bring the vehicle over to Kia to move forward with purchasing it. Novy is honest and trustworthy. He's willing to work with you to get you into your new vehicle. If you want a dealer who cares about your needs and wants instead of just selling as many cars as possible, you should go see him. Novy is hands down the best dealer in Columbia! More

This being my first car with Kia of Columbia, I would suggest them to anyone. NOVY, from the very start was very personal and went above and beyond to help me find exactly what I wanted. I built my Kia S suggest them to anyone. NOVY, from the very start was very personal and went above and beyond to help me find exactly what I wanted. I built my Kia Sorento Hybrid with the help of NOVY. He knew all the answers to give me. Can’t wait to drive my new car all the time! More

My husband and I expressed interest in a new Sorento and drove over 500 miles to test drive the vehicle and ultimately purchase it. The car itself is wonderful and I have no complaints. Our salesman, Wesam, drove over 500 miles to test drive the vehicle and ultimately purchase it. The car itself is wonderful and I have no complaints. Our salesman, Wesam, was helpful and had good knowledge about the vehicle itself. Honestly, this is where the good ends. We had to deal with Caleb Z. in management for the trade-in and things just weren't clear. Then we dealt with Levi S. in financing and he is where we had major issues. I agreed to pay an additional amount down on top of the trade-in and this was never collected. Then it took them over 2 weeks to reach out. Should I have realized this yes, but once we left, it was completely off my mind. When they finally reached out they claimed to have made phone calls to my husband and myself, but we didn't have missed calls or voicemails. Everything was settled with this and I submitted my additional down payment. I purchased the vehicle on 9/10/22 and received a letter dated 11/2/22 from the Illinois Dept of Revenue that the taxes are my vehicles were paid 6 days late and now I owe a late fee. I will be paying this to avoid any action being taken against me, however, I fully expect the dealership to cover this. Shortly after receiving this letter, I also received a check from the dealership for $1,675 because they overcharged me on the taxes. The whole point here is that the finance guy, Levi, has no idea what he's doing and is causing me to waste my time and money to fix his issues. I fully expect a phone call from the dealership to rectify this. More

Bought a vehicle from KIA with an extended warranty. There’s a recall on engine! The dealership also left out details about the vehicle prior to the sale. The dealership has been awful to work with in There’s a recall on engine! The dealership also left out details about the vehicle prior to the sale. The dealership has been awful to work with in trying to get this resolved for the last ten months!!!!! More