Kia of Columbia

I recently bought a 2022 Kia Soul from Kia of Columbia. The first phone call where I expressed interest in a Soul they had on the lot was good, but after that the pressure started. I felt pressured durin The first phone call where I expressed interest in a Soul they had on the lot was good, but after that the pressure started. I felt pressured during the whole sales process. The finance person was easy to work with, but was able to add THREE service contracts onto my sales contract without EVER saying the words "Service Contract" OR stating the prices!!! But sure enough I signed them. $6,646 later, I'm now working to cancel them, not an easy endeavor. It was largely my own fault for not questioning the numbers during the paperwork, but I think the dealership should be up-front about what they're selling you! I purchased another Soul just a year ago at another Kia dealership (that car was totalled by someone slamming into the back of me on Hwy. 70) and they did not do that to me. No high pressure and they ASKED me if I would be interested in an extended warranty or service contract and stated the price!! Beware of Service Contracts dealers ADD ON! I'm mad at myself for letting them do this to me, but more mad at them for not being up-front in their "selling" of these Service Contracts!! I can't be the only one. ? 4/29/2022 - I have been in contact with Kia of Columbia, and they are working to cancel my service contracts. Thank you Levi, Zac, and Bill L. I was very upset about the situation but I feel confident now that this will be resolved. More

This is the second vehicle we have purchased through Kia of Columbia and Novy. As a former car salesperson, it was very important that I found an honest dealership and salesperson for all of my needs. My wi of Columbia and Novy. As a former car salesperson, it was very important that I found an honest dealership and salesperson for all of my needs. My wife stumbled onto Novy's profile online and we hit it off. Novy is a wonderful sales associate and really does his best to be on your side. Finance did not beat us up too badly and was very fair with their pricing and offerings. Their car pricing is so competitive that I didn't need to go in and negotiate for 6 hours to get the best deal, they already had it! I would recommend my friends and most importantly, my family, to Novy and the Kia of Columbia family. More

I have a 2015 Kia Sportage bought it new. It started burning oil which it is still under warranty. Went through the whole oil consumption tests and then they told me it was fine. Needless to say it is n burning oil which it is still under warranty. Went through the whole oil consumption tests and then they told me it was fine. Needless to say it is not fine, still burning oil. Took it back and they told me that it is normal to burn a half quart within a 1000 miles. I have talked to many mechanics and that is not normal. I highly recommend not to buy a Kia and not to deal with Kia of Columbia. More

Novy as well as the staff at Kia Of Columbia were very pleasant to do business with ☺️ pleasant to do business with ☺️ More

Genuine friendly atmosphere and surprising zero pressure. Will get you in the car you want! Will get you in the car you want! More

Great experience working with Matt Croissant at Kia of Columbia. We live in California and Matt made the whole "out of state" buying process simple and enjoyable. When we arrived at the dealership there w Columbia. We live in California and Matt made the whole "out of state" buying process simple and enjoyable. When we arrived at the dealership there were no last minute surprises. In fact, it was hands down the quickest and easiest car buying experience we've ever had. More

Great experience working with Matt Croissant. We purchased from out of state and Matt made the process very smooth and hassle free. No games or last minute surprises in the sales or finance process purchased from out of state and Matt made the process very smooth and hassle free. No games or last minute surprises in the sales or finance processes. Matt works with buyers from across the U.S. The process is simple and streamlined check out his You Tube page for more information. Thank you Matt and Kia of Columbia! More

We were pleased with the service we received and the ease the vehicle purchase process. the vehicle purchase process. More

Novy was wonderful to work with, he promptly responded to any question I had! I highly recommend Novy and Kia of Columbia. any question I had! I highly recommend Novy and Kia of Columbia. More

The dealership was great and very helpful. Always available to answer questions and stay in constant contact throughout our car buying. Matt was a great salesman and didn’t push us into anything. He available to answer questions and stay in constant contact throughout our car buying. Matt was a great salesman and didn’t push us into anything. He knew what we wanted and made it happen while keeping in contact until we could finally get our Telluride. It was a great experience compared to other dealerships we had to deal with. More