Kia of Columbia
Columbia, MO
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Secondary Vehicle Purchase Novy Foland and Kia of Columbia took much time to respond to my emails, messages, and telephone calls for two weeks. They had everything in order when Novy Foland and Kia of Columbia took much time to respond to my emails, messages, and telephone calls for two weeks. They had everything in order when I arrived, so I was able to do my test drive and sign the paperwork quickly. Great dealership and excellent customer service. Thank you! More
Great cars, even better service. My wife and I went to Kia of Columbia to buy a used car. Our salesman, Novy, was very helpful and friendly. We did end up purchasing a used car and t My wife and I went to Kia of Columbia to buy a used car. Our salesman, Novy, was very helpful and friendly. We did end up purchasing a used car and the staff at Kia of Columbia were very helpful through the entire process. More
Happy customer Very friendly salesman ,they made me feel comfortable able my decision to buy a car . They even had refreshments they offered,while you wait.Thanks fo Very friendly salesman ,they made me feel comfortable able my decision to buy a car . They even had refreshments they offered,while you wait.Thanks for caring More
Love my Kia I always appreciate my experiences with Kia of Columbia. Look forward to driving my Sorento for a long time. Will surely recommend to friends and fami I always appreciate my experiences with Kia of Columbia. Look forward to driving my Sorento for a long time. Will surely recommend to friends and family. More
Love My Kia Sorento Great dealership to work with! This is our 2nd via bought there this year!! All of the staff our top notch and each time has been an awesome experie Great dealership to work with! This is our 2nd via bought there this year!! All of the staff our top notch and each time has been an awesome experience! More
Brittany saves the day! I can't say enough about Brittany's EXCEPTIONAL customer service from the moment I began inquiring online. She was always prompt in responses and quic I can't say enough about Brittany's EXCEPTIONAL customer service from the moment I began inquiring online. She was always prompt in responses and quick to let me know when she could thoroughly respond if she was with a customer or needed to seek an answer. There was a big promotion going on when I came in recently and the salesman that assisted did forget to get back with me on some requested info. Brittany ended up being a great point of contact to bridge that gap. The most amazing part is that commission was not the reason for Brittany's exceptional service-she's not a salesman-..she truly did all of the work and I feel the commission should be all hers! :) She is a great asset to Kia and I hope they reward her greatly for the commitment and her top notch customer service. More
Good experience! They worked hard to get me approved. Super nice. Real with me about the situation. Mindy made sure she told me everything about my deal, the car and a They worked hard to get me approved. Super nice. Real with me about the situation. Mindy made sure she told me everything about my deal, the car and also how well the dealership is! I would reccomend this dealership! More
More financial personnel I really think this dealership needs more finance staff. I waited almost 2 hours just to spend 5 minutes signing papers. Also they did not go over t I really think this dealership needs more finance staff. I waited almost 2 hours just to spend 5 minutes signing papers. Also they did not go over the lifetime warranty fine print with me. The salesman was courteous and apologetic but there is no reason it should ever take that long! More
Service One again exceptional service from Kia of Columbia. Had a A/C hose go bad and the temperatures at this time are 90 and above. Part was ordered, got it One again exceptional service from Kia of Columbia. Had a A/C hose go bad and the temperatures at this time are 90 and above. Part was ordered, got it 2 days late and Cole Moore squeezed me in and got it done FAST!! Thank You!!! No more melting in my Kia Soul!!! ?? More
Outstanding and knowledgeable From the start the busineas manager Brittney and Joshua who help get me into my new 2019 Kia Optima EX was extremely professional, courteous, and resp From the start the busineas manager Brittney and Joshua who help get me into my new 2019 Kia Optima EX was extremely professional, courteous, and respect. Both Joshua and the Finance manager made me feel comfortable and kept me informed the whole time. They definitely have your full guided attention in letting you know through the entire process. More