Kia of Columbia

Saved the best for last. We looked at several dealerships for our used suv and none of the experiences compared to Novy at Kia of Columbia. Novy had patience and took the t We looked at several dealerships for our used suv and none of the experiences compared to Novy at Kia of Columbia. Novy had patience and took the time to make my experience a great one. More

I have made multiple purchases from Kia of Columbia, and Novy Foland has been my sales person for every one. But this time he really went above and beyond! I live over two hours away from the dealership and Novy Foland has been my sales person for every one. But this time he really went above and beyond! I live over two hours away from the dealership and had totaled my previous car. Novy and I discussed a couple options, then he made a video of this great Cadenza for me to ensure I liked it. Then, on his day off no less, he drove to my home, helped me run a couple errands, then drove me back to Columbia to finish the paperwork. That's dedication there! More

We had a wonderful experience at the dealership. Everyone was courteous, helpful, and the dealership overall seemed very professional. Everyone was courteous, helpful, and the dealership overall seemed very professional. More

I enjoyed working with Novy! He was kind, patient and willing to help me find what I was looking for. Josh in finance was wonderful as well helping me to feel more comfortable wi He was kind, patient and willing to help me find what I was looking for. Josh in finance was wonderful as well helping me to feel more comfortable with the numbers and explaining everything. It was a pleasant buying experience More

Novy has been great to work with as we upgrade from one KIA to another. KIA to another. More

Novy Foland was very helpful and kind! He made the car buying process seamless. Very informative and knowledgable with any questions. Defiantly the best car buying experience that I have e He made the car buying process seamless. Very informative and knowledgable with any questions. Defiantly the best car buying experience that I have ever had! Very satisfied with my purchase with the dealership, and the sales team! More

Everyone was so helpful and kind, Christian helped us find the car that worked best for us, and was very patient while we tried many cars before making a decision! find the car that worked best for us, and was very patient while we tried many cars before making a decision! More

Well mannered and professional. Helpful and not at all pushy. Novy was friendly and did a great job helping us find the right car. Helpful and not at all pushy. Novy was friendly and did a great job helping us find the right car. More

Let me just say, if ( you should) and when ( go now) you go to Kia you should ask for Novi! He is the nicest , easy to talk to and knowledgeable guy! Kia was a great place to buy a vehicle and we thank th go to Kia you should ask for Novi! He is the nicest , easy to talk to and knowledgeable guy! Kia was a great place to buy a vehicle and we thank them greatly! More

Overall, pretty terrible experience. Placed a custom order and was told it would be 30-45 days. After 5 months the vehicle came in. Very little communication during that 5 months. After Placed a custom order and was told it would be 30-45 days. After 5 months the vehicle came in. Very little communication during that 5 months. After it arrived, I was told none of the options were added to it. The dealership was aware that no options were added at the time they placed the order but never made me aware. I needed a week before I could pick up the vehicle and they initially told me they couldn't wait that long. I had to call the sales manager to get them to hold it for 1 week. After purchasing, I realized they didn't apply my $1,000 deposit to the overall price. No big deal if they would have easily refunded it. I had to argue with them and explain how much my vehicle was before they would refund. Unfortunately, we needed the vehicle and couldn't wait any longer. Will not be purchasing from Kia of Columbia again. More