Kia of Columbia

Novy Foland was very helpful and kind! He made the car buying process seamless. Very informative and knowledgable with any questions. Defiantly the best car buying experience that I have e He made the car buying process seamless. Very informative and knowledgable with any questions. Defiantly the best car buying experience that I have ever had! Very satisfied with my purchase with the dealership, and the sales team! More

Everyone was so helpful and kind, Christian helped us find the car that worked best for us, and was very patient while we tried many cars before making a decision! find the car that worked best for us, and was very patient while we tried many cars before making a decision! More

Well mannered and professional. Helpful and not at all pushy. Novy was friendly and did a great job helping us find the right car. Helpful and not at all pushy. Novy was friendly and did a great job helping us find the right car. More

Let me just say, if ( you should) and when ( go now) you go to Kia you should ask for Novi! He is the nicest , easy to talk to and knowledgeable guy! Kia was a great place to buy a vehicle and we thank th go to Kia you should ask for Novi! He is the nicest , easy to talk to and knowledgeable guy! Kia was a great place to buy a vehicle and we thank them greatly! More

Overall, pretty terrible experience. Placed a custom order and was told it would be 30-45 days. After 5 months the vehicle came in. Very little communication during that 5 months. After Placed a custom order and was told it would be 30-45 days. After 5 months the vehicle came in. Very little communication during that 5 months. After it arrived, I was told none of the options were added to it. The dealership was aware that no options were added at the time they placed the order but never made me aware. I needed a week before I could pick up the vehicle and they initially told me they couldn't wait that long. I had to call the sales manager to get them to hold it for 1 week. After purchasing, I realized they didn't apply my $1,000 deposit to the overall price. No big deal if they would have easily refunded it. I had to argue with them and explain how much my vehicle was before they would refund. Unfortunately, we needed the vehicle and couldn't wait any longer. Will not be purchasing from Kia of Columbia again. More

Special mention to Novy Foland of Kia of Columbia for an amazing car-buying experience. I'm an out-of-state buyer and KOC made accommodations to complete the entire transaction remotely. Novy made sure to k amazing car-buying experience. I'm an out-of-state buyer and KOC made accommodations to complete the entire transaction remotely. Novy made sure to keep in touch and inform me of delivery ETAs for my factory-ordered vehicle. He answered ALL the questions I had and left me as a customer for life. I'll definitely be back for my next Kia. Till next time, Novy! More

We love our new Kia Telluride! Novy is a great salesman. Nice customer experience at Kia. Novy is a great salesman. Nice customer experience at Kia. More

He was everything I could have dreamed of as a cars sales man. Novy made sure I knew and was comfortable with my purchase. If I want another car I will always go back to kia of Columbia because of Novy! man. Novy made sure I knew and was comfortable with my purchase. If I want another car I will always go back to kia of Columbia because of Novy! More

Terrible experience with the service department. Took Kia vehicle in for an extended warranty issue and was told there would be a charge to diagnose the issue, even though extended warranty explici Took Kia vehicle in for an extended warranty issue and was told there would be a charge to diagnose the issue, even though extended warranty explicitly indicates no charge. Very rude staff interaction. More

Novy was very professional, knowledgeable and helped us smoothly transition into a new car! Thank you Novy! smoothly transition into a new car! Thank you Novy! More