Kia of Columbia
Columbia, MO
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We had a wonderful experience at the dealership. Everyone was courteous, helpful, and the dealership overall seemed very professional. Everyone was courteous, helpful, and the dealership overall seemed very professional. More
I enjoyed working with Novy! He was kind, patient and willing to help me find what I was looking for. Josh in finance was wonderful as well helping me to feel more comfortable wi He was kind, patient and willing to help me find what I was looking for. Josh in finance was wonderful as well helping me to feel more comfortable with the numbers and explaining everything. It was a pleasant buying experience More
Novy has been great to work with as we upgrade from one KIA to another. KIA to another. More
Novy Foland was very helpful and kind! He made the car buying process seamless. Very informative and knowledgable with any questions. Defiantly the best car buying experience that I have e He made the car buying process seamless. Very informative and knowledgable with any questions. Defiantly the best car buying experience that I have ever had! Very satisfied with my purchase with the dealership, and the sales team! More
Everyone was so helpful and kind, Christian helped us find the car that worked best for us, and was very patient while we tried many cars before making a decision! find the car that worked best for us, and was very patient while we tried many cars before making a decision! More
Well mannered and professional. Helpful and not at all pushy. Novy was friendly and did a great job helping us find the right car. Helpful and not at all pushy. Novy was friendly and did a great job helping us find the right car. More
Let me just say, if ( you should) and when ( go now) you go to Kia you should ask for Novi! He is the nicest , easy to talk to and knowledgeable guy! Kia was a great place to buy a vehicle and we thank th go to Kia you should ask for Novi! He is the nicest , easy to talk to and knowledgeable guy! Kia was a great place to buy a vehicle and we thank them greatly! More
Overall, pretty terrible experience. Placed a custom order and was told it would be 30-45 days. After 5 months the vehicle came in. Very little communication during that 5 months. After Placed a custom order and was told it would be 30-45 days. After 5 months the vehicle came in. Very little communication during that 5 months. After it arrived, I was told none of the options were added to it. The dealership was aware that no options were added at the time they placed the order but never made me aware. I needed a week before I could pick up the vehicle and they initially told me they couldn't wait that long. I had to call the sales manager to get them to hold it for 1 week. After purchasing, I realized they didn't apply my $1,000 deposit to the overall price. No big deal if they would have easily refunded it. I had to argue with them and explain how much my vehicle was before they would refund. Unfortunately, we needed the vehicle and couldn't wait any longer. Will not be purchasing from Kia of Columbia again. More
Special mention to Novy Foland of Kia of Columbia for an amazing car-buying experience. I'm an out-of-state buyer and KOC made accommodations to complete the entire transaction remotely. Novy made sure to k amazing car-buying experience. I'm an out-of-state buyer and KOC made accommodations to complete the entire transaction remotely. Novy made sure to keep in touch and inform me of delivery ETAs for my factory-ordered vehicle. He answered ALL the questions I had and left me as a customer for life. I'll definitely be back for my next Kia. Till next time, Novy! More
We love our new Kia Telluride! Novy is a great salesman. Nice customer experience at Kia. Novy is a great salesman. Nice customer experience at Kia. More