Kia of Columbia
Columbia, MO
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Having purchases a vehicle several years ago from Novy I looked him up when we needed another. He provided me all the additional information I asked for and we made the two and a half hour drive to Columbi looked him up when we needed another. He provided me all the additional information I asked for and we made the two and a half hour drive to Columbia. Novy is very good to work with. More
Susan Freck, truly a professional. There was no pressure. Drove 3 hrs from Overland Park KS to buy a Sportage Hybrid. From the time we arrived at the dealership to the time we left, Su There was no pressure. Drove 3 hrs from Overland Park KS to buy a Sportage Hybrid. From the time we arrived at the dealership to the time we left, Susan helped us with every step of the process. She was knowledgeable, friendly and made us thoroughly enjoy the sales experience. I wish all car Sales folks could take lessons from her. Even our finance experience was great. They maximized our time and had us out the door quickly. I would drive the 3 hours again to buy a car from Kia of Columbia, Missouri. More
Purchasing a new vehicle isn’t something I necessarily enjoy but my experience with Novy at Kia of Columbia was a very pleasant one. Novy answered all of our questions and we didn’t feel pressured to purc enjoy but my experience with Novy at Kia of Columbia was a very pleasant one. Novy answered all of our questions and we didn’t feel pressured to purchase. They worked with us on our trade in to get us the vehicle we lived at a price we were comfortable with. We would definitely work with Novy and Kia again. We love our new Sorento… thanks, Novy! More
Novy Foland is the epitome of Customer Excellence! We live 9 hours away, although we did not purchase a vehicle , we waited a day too long. Novy Foland was exemplary in his delivery of product knowled We live 9 hours away, although we did not purchase a vehicle , we waited a day too long. Novy Foland was exemplary in his delivery of product knowledge and exceeding all my expectations. First of all he responded to my inquiry in about 30 minutes and after I spoke with him on the phone, he quickly provided me with a thorough walkthrough of the vehicle and all of the vehicles features! We were interested in the 2021 Kia Telluride SX White with gray interior. Once again I want to compliment Novy Foland and him exceeding all my expectations. Thank you for everything and he definitely deserves a higher role for your organization. More
In August, my kids and I were in a terrible accident in our 2021 Kia Stinger. Thank God we made it out alive, but our stinger was totaled! My 2 kids are both High Functioning Autistic, and all they wanted our 2021 Kia Stinger. Thank God we made it out alive, but our stinger was totaled! My 2 kids are both High Functioning Autistic, and all they wanted was for us to find another Red Hichrome Stinger This was the last year for this model and this red is a harder color to find. I came across this beautiful 2023 Stinger at Kia of Columbia. I started off dealing with Matt Lazinger and then David King. I told them our story and explained that I was 2 hours away from them and was waiting to find out if our car was totaled. These guys jumped through hoops to make this deal happen. They were determined to make this deal work out and put a smile on my son and daughter's face again. When I showed up at the dealership, Matt handed my son the keys to the Stinger. The smile I had not seen since the accident returned quickly that day. David was waiting for my son with a Kia Stinger hot-wheel car for him when he walked into the building. My son has carried that car in his pocket since leaving Kia of Columbia. I could not ever thank these two for all they did other than to tell our story. I will never buy another Kia from another dealership again unless it is this dealership or they work for it. I have never met anyone at a car dealership who gave their all just to brighten up the face of 2 kids who had just gone through something so traumatizing as Matthew Lazinger and David King did! It just wasn't all about making the money as it was making a difference. They showed us all that there is still good in the world. BUY FROM KIA OF COLUMBIA!!! You won't regret it!!! More
Saved the best for last. We looked at several dealerships for our used suv and none of the experiences compared to Novy at Kia of Columbia. Novy had patience and took the t We looked at several dealerships for our used suv and none of the experiences compared to Novy at Kia of Columbia. Novy had patience and took the time to make my experience a great one. More
I have made multiple purchases from Kia of Columbia, and Novy Foland has been my sales person for every one. But this time he really went above and beyond! I live over two hours away from the dealership and Novy Foland has been my sales person for every one. But this time he really went above and beyond! I live over two hours away from the dealership and had totaled my previous car. Novy and I discussed a couple options, then he made a video of this great Cadenza for me to ensure I liked it. Then, on his day off no less, he drove to my home, helped me run a couple errands, then drove me back to Columbia to finish the paperwork. That's dedication there! More
We had a wonderful experience at the dealership. Everyone was courteous, helpful, and the dealership overall seemed very professional. Everyone was courteous, helpful, and the dealership overall seemed very professional. More
I enjoyed working with Novy! He was kind, patient and willing to help me find what I was looking for. Josh in finance was wonderful as well helping me to feel more comfortable wi He was kind, patient and willing to help me find what I was looking for. Josh in finance was wonderful as well helping me to feel more comfortable with the numbers and explaining everything. It was a pleasant buying experience More
Novy has been great to work with as we upgrade from one KIA to another. KIA to another. More