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Kia of Columbia
Columbia, MO
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Honestly, this should be rated as zero stars. I was sold Honestly, this should be rated as zero stars. I was sold a vehicle that was not inspected. Although, I was able to back out of the sale of the vehic Honestly, this should be rated as zero stars. I was sold a vehicle that was not inspected. Although, I was able to back out of the sale of the vehicle three days past the purchase, I am alarmed I was not only able to purchase said vehicle, but was allowed to drive a vehicle with a bad transmission AND a bulging tire. I was told prior to purchase the tire would be fixed and ASSUMED Kia had integrity and I trusted a dealership that boasts their pre-owned vehicles they sell would be in pristine condition. Unfortunately, the vehicle was still not serviced for the tire and cracked windshield three days later, so I researched the VIN number a bit more in depth and found that only a week before I purchased the vehicle, it was inspected by a local mechanic and found to have a bad transmission that needed to be replaced. The car was listed online as available, yet it seems that it was actually not inspected. I'm concerned that Kia allows anyone to drive pre-owned vehicles without checking for safety let allow a purchase of a vehicle stating that the pre-owned vehicles are in pristine condition. My life and my family's life should be worth more than a sale. More
Novy is super friendly and great tp work with. He is patient and willing to work with the interesting situations I bring him. Its always a pleaure! patient and willing to work with the interesting situations I bring him. Its always a pleaure! More
Brittany at Kia of Columbia was the most personable and friendly person. she made sure to listen to my needs and find me a car that fit in my criteria. I had actually had plans to buy a car from another de friendly person. she made sure to listen to my needs and find me a car that fit in my criteria. I had actually had plans to buy a car from another dealer but decided to give Kia a shot and I was not disappointed. She made sure I was able to leave with the best car for me and my budget. Would highly recommend stopping in Kia for your next car. More
Everyone that we dealt with was very polite and seemed like they cared. We enjoyed not being pressured into buying something and were given open and honest communication. like they cared. We enjoyed not being pressured into buying something and were given open and honest communication. More
Very simple and prompt experience and all the staff was very friendly and eager to help. This experience was the best of all of them very friendly and eager to help. This experience was the best of all of them More
Assisted me with anything I needed, answered any questions regarding the cars I had an interest in and made the buying process quick and easy! questions regarding the cars I had an interest in and made the buying process quick and easy! More
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Novy did a wonderful job for me! He went above and beyond to help me get into a new vehicle I love my new Chevy Trax!! Thank you for all your hard work!!! to help me get into a new vehicle I love my new Chevy Trax!! Thank you for all your hard work!!! More
Amazing service!! Got us in and found a car that fit our needs right away! Quick and Easy financing! Will definitely be back for another car! needs right away! Quick and Easy financing! Will definitely be back for another car! More
Novy was very professional, and such a great help getting me into my new van! Never thought a process would be so smooth from beginning to end! me into my new van! Never thought a process would be so smooth from beginning to end! More
I was scrolling through Facebook yesterday morning and saw an ad from Kia of Columbia. My Honda Pilot had 275,000 miles on it, the AC leaked all the freon out within half an hour of putting it in, and th saw an ad from Kia of Columbia. My Honda Pilot had 275,000 miles on it, the AC leaked all the freon out within half an hour of putting it in, and the key couldn't come out of the ignition because when you put it back in, you had to keep wiggling it for half an hour before it would turn. This also meant that I could not lock the car because of the safety features so every time I went into a store, I was afraid I would come out and it would be gone. The tires were literally bald. I sent a Facebook message and got an appointment for 2:00 p.m. Met with Brittany Derifield who asked what I was looking for and what payment was my max She showed me a Soul first which was too small for my needs, then a Mazda CX-5 which I loved. By 5 pm the papers were signed and I got my stuff from the Pilot and put it in the Mazda. HIGHLY recommend! More