Kia of Coatesville

As soon as I pulled into the lot and got out of my vehicle, Sway Concepcion saw me and greeted me, asking if I need any help, even though I was slightly disheveled. As opposed to the Ford dealership n vehicle, Sway Concepcion saw me and greeted me, asking if I need any help, even though I was slightly disheveled. As opposed to the Ford dealership next door, where I mulled around the showroom, and read specs of autos I was potentially interest in, and looked at window stickers for a full 20 minutes before walking out. Apparently I had been 'sized up' based on my appearance, and not taken seriously. No one sitting around chatting ever asked me if I needed any help. I am very glad I looked at Kia, and ended up buying a 2014 Optima LX. The crew at Kia of Coatesville were very freindly, not at all pushy or pressuring, and actually listened to my needs, rather than trying to steer me to this or that vehicle. Moreover they put together a deal with my trade (an '08 Honda Ridgeline with 80K miles), which had been bought used 2 years ago, coincidentally at a Ford dealer in Feasterville, Pa, and which I knew I was "buried in" so to speak. (Ie: money owed significantly exceeded actual trade-in value.) I am a self employed HVAC contractor, and they got me a great interest rate too. The structure of the deal was 100% transparent, and I found the Kia to be a great value, with a great warranty to boot. These people not only earned my business, they earned my trust, and therefore deserve my business. More

Good,service, sales, and friendly people. Have kept their word so far, and no complaints. Would recommend anyone to stop in and give them a chance. word so far, and no complaints. Would recommend anyone to stop in and give them a chance. More

The Sales & Management Staff did a great job finding the right color 2013 Kia Sportage LX, that my wife & I choose. They went the extra yard to have my vehicle serviced & ready for p/u on time. I would the right color 2013 Kia Sportage LX, that my wife & I choose. They went the extra yard to have my vehicle serviced & ready for p/u on time. I would highly recommend anyone to go to Kia of Coatesville for a great deal. More

They did a great job with my new car!! It was the best car buying experience I have ever had at any dealership to date! car buying experience I have ever had at any dealership to date! More

Darrell was very knowledgeable about the car I was interested in purchasing. He thoroughly explained to me the details of my lease, which made me feel comfortable. Once i bought the car, darrell fille interested in purchasing. He thoroughly explained to me the details of my lease, which made me feel comfortable. Once i bought the car, darrell filled the gas tank and had it detailed. Great experience at KIA More

Josue Concepcion is a remarkable salesman. He is very friendly, very knowledgeable and wants to make sure his customers are happy with their purchase. We would definitely buy a car again and refer people friendly, very knowledgeable and wants to make sure his customers are happy with their purchase. We would definitely buy a car again and refer people to him. He makes you feel secure and confident in your buying experience. More

Dustin Tucker is a remarkable salesman, I would definitely buy a car again and refer people to him. He makes you feel secure and confident in your buying experience. definitely buy a car again and refer people to him. He makes you feel secure and confident in your buying experience. More

I spoke with James on the phone after receiving an email offer. The email offer came after I had my 2010 Kia forte serviced a few days earlier. The email thanked me for my decision to have my vehicle servic offer. The email offer came after I had my 2010 Kia forte serviced a few days earlier. The email thanked me for my decision to have my vehicle serviced by this dealership and it told me that they were in need of pre-owned vehicles. It asked would I be interested in a free inspection/evaluation to see what my old vehicle was worth in reference to purchasing a new one. To be perfectly honest, my credit is not the best at this time and I told James that I was pretty sure that I would not be able to buy a new vehicle even if I traded in my old one. James was very diplomatic but also very confident that he would be able to get me into a new vehicle today. I was very skeptical and we talked for a little bit. He asked me if I could come see him this afternoon. I said, why not! I figured the ultimate end would be a no answer but I was sure that I would be at the dealership for no more than 30 minutes then I would go home with my old car. Well instead of going home with my old vehicle, in less than one hour, James was congratulating me on my new vehicle and shock upon shock, at a lower payment than my old one! James was professional, emphathetic, efficient and personable. He had an easy smile and he worked quickly. I can't remember purchasing a vehicle in so short a time. It was a surprising and wonderful experience! Thank you James and to everyone at Kia of Coatesville, including those very hardworking guys in the service department. More

I went in to see if I could get out of my xxx car into a new one. I worked with Chris and he was great to talk to. He helped me to find the PERFECT car and it fit my budget. I would recommend to anyone out new one. I worked with Chris and he was great to talk to. He helped me to find the PERFECT car and it fit my budget. I would recommend to anyone out there who needs a car to come to Kia of Coatesville and see Chris Houston. He will get you in the car of your dreams. More

Everyone there went out of their way to help me get into the car I loved! Would recommend them to anyone who is in the market for a KIA. the car I loved! Would recommend them to anyone who is in the market for a KIA. More