Kia of Coatesville

Wonderful Experience I didn't plan to purchase a new car. My sister purchased her KIA Optima from Sharif Aly and she recommended him to talk about deals on the 2014 cars. I didn't plan to purchase a new car. My sister purchased her KIA Optima from Sharif Aly and she recommended him to talk about deals on the 2014 cars. Sharif was the BEST!!! The most nicest person ever to sell cars but it was Sharif personal touch as a family man and a team leader and player. It was a joy to buy a car from Sharif and to move the process along quickly so you can enjoy your new car and get it on the road. Thank you Sharif for your help, time and expertise. More

Very very poor customer service after purchase of vehicle!! My comments are on the Kia of Coatesville Facebook page. Not happy with customer service at all!!!! Asked questions of finance manager, Tommy. Very My comments are on the Kia of Coatesville Facebook page. Not happy with customer service at all!!!! Asked questions of finance manager, Tommy. Very, very difficult to get any reply thus, no satisfaction! More

3 Hour Drive- Well worth the trip! We spoke with Dan Freed over a week prior to our visit. After contacting the dealership regarding a vehicle that we had seen online, he replied immedi We spoke with Dan Freed over a week prior to our visit. After contacting the dealership regarding a vehicle that we had seen online, he replied immediately. Dan really went out of his way to coordinate details and streamline the process. He made sure that we knew what to expect and what was necessary for the deal, we discussed the options and he was incredibly helpful. Everyone at the dealership was friendly, professional and the finance guys really worked to get us a great deal. We left with the car we wanted for the price we wanted, with a payment that was less than we had discussed and planned for. It was, hands down, the best experience we have ever had in a dealership. Thanks again to everyone at Kia of Coatesville! More

Great Experience We went to Kia with our son to get him a new car. Josue was the dealer we worked with. Super friendly, always smiling. Josue went above and beyond We went to Kia with our son to get him a new car. Josue was the dealer we worked with. Super friendly, always smiling. Josue went above and beyond to find the exact car our son was looking for and he couldn't be more pleased. We were so impressed with Josue, we went back the next night to see what he could do for us. Once again, he found us the right car at the right price for us and we love our new Kia Soul. Thank you Josue and Tommy for all your work and your friendly spirit. We will definitely recommend you to all out family and friends. More

Overal experience I came to Kia of Coatesville on the recommendation of my daughter Kelli Pitt who purchased two vehicles from Darrell Peterson . I worked with Jason B I came to Kia of Coatesville on the recommendation of my daughter Kelli Pitt who purchased two vehicles from Darrell Peterson . I worked with Jason Brandt and Darrell Peterson to purchase my new vehicle. Jason was extremely helpful with my unique situation regarding my damaged vehicle and his knowledge of how to title and insurance my salvaged vehicle. The experience was pleasant, financing was expedited smoothly and so much easier than I anticipated it would be. Every single staff member greeted us with smiles and hellos and are friendly and courteous and humorous, which made my experience FUN, also! I was impressed my how knowledgeable and informative each and every staff member was! I would recommend your dealership to any one looking for new or used vehicle. Thanks! I love my new Kia Soul! More

Great with promotions!!! This dealership knows how to do great promotions. You get lured in with gimmicks and trickery promotions. Too bad that they are better at gimmicks t This dealership knows how to do great promotions. You get lured in with gimmicks and trickery promotions. Too bad that they are better at gimmicks than selling cars. I would not recommend this dealership if you want to purchase a car, but for your next birthday party these guys are great!!! More

My Experience Paige was very friendly. No one there put to much pressure on me to buy anything and they weren't all in my face about it. They gave me all the inform Paige was very friendly. No one there put to much pressure on me to buy anything and they weren't all in my face about it. They gave me all the information I needed and wanted. Paige was great and she didn't pretend to know anything. If she didn't know she asked someone else. They all worked together very well in there and made sure they helped me find what I was looking for. Very Positive visit and I walked away with a new car :) More

Went in expecting the worst case scenario What can I say...I'm so very beyond pleased at all the hard work that Darrell put in to get me a great car!! What can I say...I'm so very beyond pleased at all the hard work that Darrell put in to get me a great car!! More

Our buying experience here, although in hindsight we do not feel we got the best deal, was very nice. Our sales person was very polite and helpful. Regarding service, the staff is very polite and helpful not feel we got the best deal, was very nice. Our sales person was very polite and helpful. Regarding service, the staff is very polite and helpful. Unfortunately, our service experience has been spoiled by some of the typical dealership type responses that cause people to bring their cars elsewhere for service. We purchased the Jim Sipala care package for lifetime oil changes, tire replacement, inspections, etc. When it has come to our tires (the largest expense for Kia of Coatesville that comes with the JIm Sipala package) we have gotten every excuse in the book as to why they can't replace the tires. Our treads have been miraculously reading the same 4/32" for months and months, and now we are being told that unless we pay for the 60k service, they can't replace the tires. Understanding the need for regular service which we have kept up with to this point, when buying the lifetime package, there is no preset schedule as to when tires would be needed and to hold their replacement hostage due to a timely service interval is completely unfair. This is the precise reason people regret bringing their cars to dealerships for service and the precise reason I am embarrassed that I fell for the Jim Sipala lifetime package. More

Excellent dealership and salesman. Took cares of my needs. Worked hard to get me the deal that I needed. This is one of the best dealerships that I have dealt with. needs. Worked hard to get me the deal that I needed. This is one of the best dealerships that I have dealt with. More