Kia of Coatesville
Coatesville, PA
Filter Reviews by Keyword
By Type
Showing 343 reviews
Couldnt be happier Shaif was amazing. He worked within my budget to get me the vehicle I really wanted when everywhere else they told me it couldn't be done. He suggeste Shaif was amazing. He worked within my budget to get me the vehicle I really wanted when everywhere else they told me it couldn't be done. He suggested weekly payments on my loan to save a ton of $$ & promptly get back to me every time I contacted him. He has a customer for life as long as he wants one. I'll recommend anyone looking for a vehicle to go to him & especially this Kia of Coatesville! More
Awesome Experience!!! Went WAY above and beyond!!!! I can't say enough about how great my experience was today at Kia of Coatesville! When I pulled in the lot I was greeted by Dave, who was warm and fri I can't say enough about how great my experience was today at Kia of Coatesville! When I pulled in the lot I was greeted by Dave, who was warm and friendly- not the least bit pushy at all! I got there around 915. I went in knowing exactly what I wanted, and what I didn't want. Dave listened to my needs and wants, and he delivered!! When all was said and done, we determined that I needed to try an alternative route in order to get the best deal for my budget. I left at 1245 with my Honda Pilot, and I couldn't be happier with the experience. To top it off, Dave is bringing my original car TO MY HOME (I live an hour from the dealership mind you) after his shift is over!! THAT is customer service, and something that I will always remember!! I had previously purchased a car from this dealership, and today's experience reminded me just why I went back to them. Excellent!!! More
excellent experience As soon as we parked our car, we were greeted by Sharif Aly. He is very knowledgeable in the Kia brand and was able to answer all our questions. Overa As soon as we parked our car, we were greeted by Sharif Aly. He is very knowledgeable in the Kia brand and was able to answer all our questions. Overall an excellent experience. I would recommend dealing with this dealership and this sales person. Cliff & Patty Crist More
Outstanding Job! Kia of Coatesville was a fantastic experience, our Salesperson - Dave Koch provided exceptional & transparent service. We couldn't have been more ple Kia of Coatesville was a fantastic experience, our Salesperson - Dave Koch provided exceptional & transparent service. We couldn't have been more pleased with the experience. More
Shocked It would typically never occur to me to bother writing a review of a car dealership. My recent experience at Kia of Coatesville was positive in ev It would typically never occur to me to bother writing a review of a car dealership. My recent experience at Kia of Coatesville was positive in every respect. We ended up buying a Kia Forte for our son. The salesman, Jason, was friendly, thorough, and really worked with us on price to make the deal happen. Financing was super easy, and all features were reviewed with our son before we left the lot, even though we didn't finish up until 45 minutes after their normal closing time. I'd buy there again, or refer friends there, in a heartbeat. More
Terrible We leased a vehicle from this facility trading in our 3yr old Kia. about a week and a half ago. We have purchased or leased about 3 or 4 cars from th We leased a vehicle from this facility trading in our 3yr old Kia. about a week and a half ago. We have purchased or leased about 3 or 4 cars from this dealership which seems to have constant management turnover. In the transaction my wife was to received a Refund or Trade refund in the amount of $4000.00 which she was told by the sales rep Jason Brandt that she would receive on the afternoon of Monday April 27th. It is now May 5, 2015 and no check. Day in and day out he along with his management have given one reason after the other as to why we have not received the check. We are in the process of filing complaints with the state. The only reason we have done business is because of the relationship we have with Larry the service manager. His service has always been superb. The last purchase we will ever make at this dealership. They are very unethical. More
Great Experience Tese guys went above and beyond to make buying a car a painless experience. Worked with our budget to get us into a vehicle that we liked. Our salesma Tese guys went above and beyond to make buying a car a painless experience. Worked with our budget to get us into a vehicle that we liked. Our salesman Tyler is an asset to this dealership. He made sure we were comfortable every step of te way. I will do business with them again in the future and I will be asking for Tyler. More
Quality Car Poor Management This is my 3rd Sorento first time at this dealership my sales guy was VERY GOOD, the manager at the time (Andrew) was awesome and very professional, This is my 3rd Sorento first time at this dealership my sales guy was VERY GOOD, the manager at the time (Andrew) was awesome and very professional, the financial piece was a disaster, they added Gap insurance to my sales invoice without asking me if I wanted it, when I contacted the financial guy he said I would be refunded then he left company without processing the refund and the new manager attitude was I can't answer questions to what someone else did wrong no apologies from them instead I was made to feel I was like I was a bother. WOULD NOT RECOMMEND THIS DEALERSHIP. More
My new 2015 Kia Optima Sharif was AMAZING!!! He was determined to get me in to a car and didn't stop until he found me something. He made me feel right at home and always ha Sharif was AMAZING!!! He was determined to get me in to a car and didn't stop until he found me something. He made me feel right at home and always had a positive attitude all while working with multiple people. I was very happy with my experience. More
Great Experience Sharif was very knowledgeable and helpful in my car buying experience. Most importantly he listened to my needs as opposed to telling me what he thou Sharif was very knowledgeable and helpful in my car buying experience. Most importantly he listened to my needs as opposed to telling me what he thought I wanted/needed. It was never about the sale for him, it was about helping me accomplish my ultimate goal of getting a new car at an affordable price. He was extremely thorough in explaining the vehicles to me and helping me understand my options. I would definitely recommend Sharif to anyone looking for a new car. More