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Kia of Coatesville
Coatesville, PA
344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 344 reviews
November 21, 2024
Bought Kia Sept 1st. , my tags have been dead since Nov 1st. I keep asking and now demanding for my tags to be sent to me.only to be told by Eddie, they would fed ex's me , my tags have been dead since Nov 1st. I keep asking and now demanding for my tags to be sent to me.only to be told by Eddie, they would fed ex's me a dealer tag. Here's the kicker, MVA said I don't have a Kia registered to my name as of Nov 19th..I want the tags I paid for and I'm tried of waiting. I have already lost income and picking up inventory over this and my husband didn't get to go on his trip to visit a sick friend. I've been stressed out over this whole transaction. I'm paying car payments and insurance on car that's just sitting in my driveway. More
by marionsiple
Employees Worked With
Eddie, Joe Spadaro, Sharif Aly
February 17, 2024
I found this dealership to be efficient, reliable and very accommodating. Everybody behaved in a very professional and instructional manner so is to make the customer completely comfortable with the proc very accommodating. Everybody behaved in a very professional and instructional manner so is to make the customer completely comfortable with the process. My salesperson even volunteered to drive my car to a nearby filling station so I would have a full tank of gas. Kia of Coatesville does an excellent job of welcoming new customers and no doubt will welcome them back again. More
by Ken
Employees Worked With
Greg Weidner
January 30, 2024
Had my 2nd service on 1/27/24 and it seemed as if everything was good. When I confirmed that my oil change was in fact free, I was told yes as long as you pay for the recommended service. So I paid everything was good. When I confirmed that my oil change was in fact free, I was told yes as long as you pay for the recommended service. So I paid $80 for service on a car that has 9,000 miles on it. So be it, I guess I can just go elsewhere to get service then. Kicker, the following day on Sunday, 1/28/24 I received a text & email saying I missed my appointment. WHAT? Then when I spoke to the dealership on Monday, 1/29/24 I was told that apparently I made my appointment under the wrong phone number which prompted those messages. NOPE I made the appointment on the KIA app which clearly has my phone number. Sales was amazing but the service department has made me determine I will never buy there again. More
by d_puckett13
Employees Worked With
Brady Collins; Pete Bruchez
January 15, 2024
I had my first service appointment for my new Forte today and I couldn't be happier. The entire experience from start to finish was very pleasant. They answered all my questions, made suggestions and gave me and I couldn't be happier. The entire experience from start to finish was very pleasant. They answered all my questions, made suggestions and gave me up front pricing. They also got everything done 1/2 hr sooner than they promised! Excellent customer service. I recently moved away from the area and I drove 45 minutes just to come back to this dealership and I will continue to do so. Great job everyone! Thank you. More
by kimmiwc
Employees Worked With
The service team
January 02, 2024
Warm hearted responsive customer friendly service providers along with caring and considering customer pleasing gesture from all staff members to satisfy customers which I recommend to feel providers along with caring and considering customer pleasing gesture from all staff members to satisfy customers which I recommend to feel More
by Maheshpatel
Employees Worked With
Greg Wiedner
