Kia of Cherry Hill

I waited 3 hours for a rental ! I was told then none left - then ok we have one ? Then the car rental was to be just $75.00 down - that became $450.who had that any given day ? I I was told then none left - then ok we have one ? Then the car rental was to be just $75.00 down - that became $450.who had that any given day ? I got lucky my friend I was with had it ! Lies it Took 5 days to get it back . There was one gentleman name Josh that worked on my car that was the savior of the day - the rest were nasty - not trained in the rules and rude ! Few sales men were also nice ! I will look for another Kia dealer close to me before I go there again ! More

I initially purchased a vehicle in March from Cherry Hill Kia and was given a great deal/experience (lower price, full gas tank, etc). I got into an accident which wasn’t my fault a couple of weeks and retur Kia and was given a great deal/experience (lower price, full gas tank, etc). I got into an accident which wasn’t my fault a couple of weeks and returned to the same dealership expecting the same experience, but was met with the exact opposite experience (absolutely no deals, less than half of a tank of gas, etc). This morning I tried contacting two representatives due to the vehicle alerting me the fob key had a low battery already. One did not reply and the other replied, but offered no assistance. I was previously advised about possible poor service from this certain dealership. This will be the last time that they receive any business from me. More

These guys are hacks. Stay away from this place. This is the most corrupt shady dealership I’ve ever encountered. Matt Smith is a shady salesman. He tried to rip me off by Stay away from this place. This is the most corrupt shady dealership I’ve ever encountered. Matt Smith is a shady salesman. He tried to rip me off by over $10,000. Stay away. Go somewhere else. More

Didn’t make me feel like my purchase was important to them because it was a used truck my salesman was doing multiple deals and not giving me undivided attention. Slow! them because it was a used truck my salesman was doing multiple deals and not giving me undivided attention. Slow! More

Worst experience ever. Extremely poor customer service. Almost sold me the wrong car. Then I waited weeks for the right car to show up. No open communication from the sale Extremely poor customer service. Almost sold me the wrong car. Then I waited weeks for the right car to show up. No open communication from the sales staff. If I didn’t call to ask for updates on my car status no one reached out to me. I plan to buy another vehicle next year but not from Cherry Hill. I won’t even go back for my “free” oil change. Don’t go there for your car they are all flash and no substance. More

Dealership has good auto advisers. They have expert mechanics to take care of customer’s vehicles. They have expert mechanics to take care of customer’s vehicles. More

Got a letter for recall, it was the trunk lock. While the car was in the shop they took out ventilation filter and said I needed a new one. $70 later and I was not happy because I let them talk me While the car was in the shop they took out ventilation filter and said I needed a new one. $70 later and I was not happy because I let them talk me into it. I had just had an oil change and everything was fine. It’s not right for you to lure customers in for a recall and try to talk them into getting other work done. I never had that happen before with any other dealers. I will not be coming back !!! I’m so disappointed in Kia 😠 More

Always fast and friendly . Clean waiting room. Never have to wait long for the shuttle to get to my work .Car repair done fast . Clean waiting room. Never have to wait long for the shuttle to get to my work .Car repair done fast . More

Great Service Department ! They were courteous and professional. My car was ready exactly when they said it would. They were courteous and professional. My car was ready exactly when they said it would. More

Excellent people and always pleasant. especially Ryan Marche.Answered all my questions and phoned when he said he would. Very helpful when I picked up car. especially Ryan Marche.Answered all my questions and phoned when he said he would. Very helpful when I picked up car. More