Kia of Cherry Hill

I had a great car buying experience at Kia of Cherry Hill. The staff was very friendly, nice, and professional. The service department advisors were very friendly and professional as well. Hill. The staff was very friendly, nice, and professional. The service department advisors were very friendly and professional as well. More

The sales staff are very pleasant but the time I spent there to purchase the SUV was much too long!! It took 4 hours !!! to complete the transaction. Also, Rita was juggling multiple customers at the sa there to purchase the SUV was much too long!! It took 4 hours !!! to complete the transaction. Also, Rita was juggling multiple customers at the same time which caused the delay. More

We just left this horrible dealership after sitting for 45 minutes with all kinds of sales people walking by us. I made an appointment the previous day and we walked into the dealership and were completel 45 minutes with all kinds of sales people walking by us. I made an appointment the previous day and we walked into the dealership and were completely ignored for about 5 minutes which was shocking. Then a salesman named Mike asked if we needed help and I told him I was told to ask for Adam or Jimmy. He said Adam was off, but Jimmy was here and he sat us in Jimmy's area. Jimmy didn't even bother to come over, but another gentleman checked us in and we told him the vehicle we were interested in. He said there was 2 people ahead of us and he would get us help as soon as possible. Then my husband heard Jimmy say to this other fellow "Can you can them out of there so I can use my desk". My husband was really mad that a manager had that attitude. After sitting there for 45 minutes we were told that the vehicle we were interested in was sold last night and was obviously no longer available. FYI they are not following the mask mandate in this location. All the people in the employees only room were not wearing a mask and 1 employee came in from the outside without one and stuck a cigarette in his mouth and went outside. Super unprofessional. My Dad was a car salesman for 30 years and he would have not put up with this stuff. More

The service department was very curtious. The lot guy wasn't there when I pulled in. The service person took care of me, he told me it would take one hour to get my car done. And it did he was very kind wasn't there when I pulled in. The service person took care of me, he told me it would take one hour to get my car done. And it did he was very kind and helpful. More

This was my 1st experience, my salesman; David Hartley was a straight no nonsense guy, he made the deal work; and myself, my Fiancee, and my daughter really liked his hospitality and informative approach was a straight no nonsense guy, he made the deal work; and myself, my Fiancee, and my daughter really liked his hospitality and informative approach..he was not pushy and made the sale based on his honesty and experience, I will be back for a Telluride in the near future, David will be the guy I call to sell me that vehicle. Thanks to David and Cherry Hill KIA for an easy choice on our new Forte. Don't change a thing guys, it was a real pleasurable experience! More

Simple oil change. Making the appointment was quick and easy. Agreed to leave it to check sun roof brackets that were getting rusty. Called later to notify me the brackets will be replaced and are covered easy. Agreed to leave it to check sun roof brackets that were getting rusty. Called later to notify me the brackets will be replaced and are covered by warrantee More

Pretty good over there.... 5 STARS ⭐️ ⭐️⭐️⭐️⭐️ Dave was phenomenal. This is my 3rd vehicle with you guys. I will definitely keep doing business with you guys. was phenomenal. This is my 3rd vehicle with you guys. I will definitely keep doing business with you guys. More

The dealership itself was clean and I felt comfortable waiting for my vehicle. I dealt with Steve Kee in service who was polite, friendly and kept me informed every step of the way. Over All a very great waiting for my vehicle. I dealt with Steve Kee in service who was polite, friendly and kept me informed every step of the way. Over All a very great experience. More

Great customer service!!! Made sure I left dealer with my new pre owned 2018 kia soul. Everyone was nice, really felt like family there. Love my car. new pre owned 2018 kia soul. Everyone was nice, really felt like family there. Love my car. More

this is specifically about the service department who I last saw and had service done. I found the service writers quiet thoughtful and considerate and looking to accommodate my needs in regards to my vehi last saw and had service done. I found the service writers quiet thoughtful and considerate and looking to accommodate my needs in regards to my vehicle. specifically in getting my car in getting it serviced and getting me out in generally decent pricing. George runs a nice ship Andy and William and Audrey Service CS are very good in my estimation. I have over a million miles in error-free driving and this is my 3rd new car. I've seen improvements all along the way since I've been going to this dealership with my vehicle and I anticipate I will continue to utilize the service department here. More