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Kia of Cerritos

Cerritos, CA

4.4
1,162 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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1,162 Reviews of Kia of Cerritos

November 15, 2022

jose was great and did everything they they were supposed to do. Only thing, I wish they would have ran it through the car wash and it might be coincident but i had an issue twice now where car wouldn't st More

by gmarchesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Near
Nov 15, 2022 -

gmarchesan responded

Jose was great and did everything they they were supposed to do. Only thing, I wish they would have ran it through the car wash and it might be coincident but i had an issue twice now where car wouldn't start and all it did was make a clicking sound when i tried to start it.

November 14, 2022

Shauna Way is an awesome service advisor, and she follows up with me to let me know the progress of my wife's 2011 KIA Soul +. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Way
Nov 17, 2022 -

Kia of Cerritos responded

Great to hear! We appreciate your review and will be sure to pass the compliment along!

November 13, 2022

Service advisor Aldo was great. Very professional kept me informed. Never had such a good experience from any other advisor in the past. More

by Optima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Nov 17, 2022 -

Kia of Cerritos responded

We will definitely pass along the compliment. We appreciate your loyalty and look forward to serving you again in the future!

November 08, 2022

Wash guy make me very very unsatisfied . They are not dry out, and full of white spot on entire my car. water keep falling down from door, trunk. After home, I must to wash and wax again. More

by Tuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Near
Dec 23, 2022 -

Kia of Cerritos responded

Sorry about that! Hope we can get it right for you next time.

November 07, 2022

Able to get service appointment quickly. It was scheduled around my availability. I could choose to stay or return later. I stayed. Thanks More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Nov 11, 2022 -

Kia of Cerritos responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 06, 2022

Very helpful and patient with our purchase. Made us feel welcomed and appreciated for our buy. More

by Baruch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
Nov 11, 2022 -

Kia of Cerritos responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 03, 2022

James in Fleet was so kind and friendly. He got us in and out fast. Thank you, James, for being amazing in my eyes :) More

by notaryasap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Near
Nov 11, 2022 -

Kia of Cerritos responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 27, 2022

I enjoy the help I got every one was extremely nice would definitely recommend Kia More

by Ruiz.zuleyka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred amraei, Mark Near
Nov 11, 2022 -

Kia of Cerritos responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 20, 2022

Very friendly and great customer service, I would highly recommend Kia Cerritos to anyone looking to purchase a Kia. More

by soflynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Vidrio, Mark Near
October 20, 2022

Knowledgeable and friendly. No pressure to buy. Vehicles were well maintained and we drove off the lot with a new car in under 2 hours! More

by Tgoins10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Near
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