Kia of Carson

this place is unlike any Toyota dealership, and that's a good thing. I like the amenities offered and the car wash is nice good thing. I like the amenities offered and the car wash is nice More

Very friendly quick service and keeping me up to date on how my repairs were going how my repairs were going More

I live far from this dealer but the reason I go this place to maintain my car because they have best service representative Yuri, she is a very nice and helpful lady. She always has more patiences to he place to maintain my car because they have best service representative Yuri, she is a very nice and helpful lady. She always has more patiences to help me. I recommend this dealer service department. Yuri is the best service associate from Kia Carson. More

Jason was patient with us didn't force anything gave us ball park numbers when we first met him. My wife and I took a week to think about it he kept his word and deal and we walked out with a brand new 202 ball park numbers when we first met him. My wife and I took a week to think about it he kept his word and deal and we walked out with a brand new 2025 Kia K5! Hats off to Jason the process was very streamlined and hassle free. I would recommend everyone to go with JASON!! Thank you for the wonderful service! More

Jason was patient with us didn't force anything gave us ball park numbers when we first met him. My wife and I took a week to think about it he kept his word and deal and we walked out with a brand new 202 ball park numbers when we first met him. My wife and I took a week to think about it he kept his word and deal and we walked out with a brand new 2025 Kia K5! Hats off to Jason the process was very streamlined and hassle free. I would recommend everyone to go with JASON!! Thank you for the wonderful service! More

10/10. . Jason was really helpful and understandable. He treat me and my family with respect and did a nice transition with my trade in.. Went for Service an . Jason was really helpful and understandable. He treat me and my family with respect and did a nice transition with my trade in.. Went for Service and came out with a brand new .. 🙈 More

I strongly advise against using Kia Carson for vehicle service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed service. When I dropped off my Kia Niro for a battery replacement, the dealership left my car unlocked in an unsecured outdoor lot having it exposed to get burglarized by transients camping under the nearby 405 freeway bridge right next to it. I expect my vehicle to be secure when I pay for professional service.This basic security lapse is unacceptable! Service Advisor Vanessa Espinoza insisted my failing battery wasn’t under warranty and quoted me $900 out of pocket, despite me insisting that the battery replacement is under warranty. The technician’s "diagnostic"—which I suspect was never properly performed—concluded my battery was fine. After three days in their care, I was told my car was in “perfect condition,” only to have the battery correctly diagnosed and replaced under warranty in under three hours at Kia Cerritos. When I escalated my concerns to Manager Cesar Arzate, he was dismissive and provided no assistance. Between the security failure, misleading warranty information, inadequate diagnostics, and unresponsive management, Kia Carson falls far below the standard of competent, trustworthy service. If you value your vehicle’s safety and expect honest, efficient service, I recommend you take your business elsewhere.They have no business being open to the public! They are Horrible!!! More

Thank you, Kia for your continuous good service. And one of many outstanding emplease Yuri sanchez And one of many outstanding emplease Yuri sanchez More

Alberto was very helpful, bought my first brand new car and he made the process seamless. He also checked in after the fact to make sure I was loving my purchase. Would highly recommend his services to a f and he made the process seamless. He also checked in after the fact to make sure I was loving my purchase. Would highly recommend his services to a friend. More

Very helpful and was able to get a good deal. Overall a really good experience. Overall a really good experience. More