Kia of Cape Coral

I wanted to order a part for my 2012 KIA- worse experience I Dear Billy- I am in need of Rear hatch actuator for a 2012 Kia Sedona- I called your parts- first I needed the VIN or he wouldnt talk to me I calle Dear Billy- I am in need of Rear hatch actuator for a 2012 Kia Sedona- I called your parts- first I needed the VIN or he wouldnt talk to me I called back with eh VIN-whom ever I spoke to, should have his hearing checked-- If what happened to me is typical treatment, good luck with all your sales More

misrepresentation bought a used Kia sportage. Was told by the salesman it was a$31,000+ car new.found the original sticker $26,800 in the glove compartment. Was deceive bought a used Kia sportage. Was told by the salesman it was a$31,000+ car new.found the original sticker $26,800 in the glove compartment. Was deceived and grossly overcharged for the car. More

ripped off I was not happy that the amount i got for my trade in. They made it seem like I was getting a bargain. I traided in a vechile that had less than 40t I was not happy that the amount i got for my trade in. They made it seem like I was getting a bargain. I traided in a vechile that had less than 40thousand miles and was paid for in full. More

Service after the sale nite mare We have had 3 cars from there and the purchase goes well but Billy has no focus on the service end of the dealership. Out of sight prices and poor cus We have had 3 cars from there and the purchase goes well but Billy has no focus on the service end of the dealership. Out of sight prices and poor customer service. The employees are very rude. We will not shop there again. More

Car jacked by billy To cut a very long story short I traded in a vehicle put $2,000 down and they repoed the Kia before the first payment was even do never returning my m To cut a very long story short I traded in a vehicle put $2,000 down and they repoed the Kia before the first payment was even do never returning my money or my trade-in which was not paid off and now showing late payment on my credit it has been a horrible nightmare buyer beware More

No problems at all After reading all these reviews I had to post one. I am on my second Sorento and have had it for over 2 years now. My first experience was just fine. After reading all these reviews I had to post one. I am on my second Sorento and have had it for over 2 years now. My first experience was just fine. No problems. My second was just as good. Yes it took a little long but in my experience with dealerships they all take their time. My second car was actually a little cheaper in monthly payments, they paid the last 2 payments of my first Sorento, I only had to pay the first month of the new one, and I received a check for $1000.00. It came in the mail and did not take long as one other review stated. Our salesperson was nice. I did have to bring it in for some service but they gave me a loner car, a new Sorento, to use because they had to keep mine overnight. So no problems here. More

I was able to get a HUGE Deal and I am going on the cruise Great salesman, he was truly a pleasure to work with and help us buy a New Kia when our credit was in not so good of shape. Plus we are going on the Great salesman, he was truly a pleasure to work with and help us buy a New Kia when our credit was in not so good of shape. Plus we are going on the cruise with Billy. Thank you Xavier for calling the bank to get us financed. More

MESSED UP PAPERWORK BEEN FIGHTING WITH THEM FOR OVER 2 YRS ALREADY STILL NOTHING.THE CAR WAS SUPPOSE TO BE UNDER MY WIFE'S NAME AND ME THE CO-SIGNER. BEEN CALLING THE KI BEEN FIGHTING WITH THEM FOR OVER 2 YRS ALREADY STILL NOTHING.THE CAR WAS SUPPOSE TO BE UNDER MY WIFE'S NAME AND ME THE CO-SIGNER. BEEN CALLING THE KIA BANK SINCE WE BOUGHT IT TOLD ME THEY WOULD FIX IT STILL NOTHING .THEY KEEP TELLING ME IT TAKES AWHILE TO GET CHANGED.CALLED YESTERDAY TOLD WHATS TAKING TO LONG THEY SAID THEY CANT DO NOTHING NOW CAUSE ITS BEEN OVER 2 YRS AGO,TOLD THEM THE SINCE THE FIRST PAYMENT WAS DONE TO FIX IT STILL NOTHING. THEY BEEN F.... WITH ME ALL THIS TIME I WILL NEVER BUY FROM THEM AGAIN!!!!! More

HUGELY RUDE Salesman was great till we said we wanted to think about it, then got major attitude!!!! Sat for 5 hours waiting for paperwork. And his attitude didnt Salesman was great till we said we wanted to think about it, then got major attitude!!!! Sat for 5 hours waiting for paperwork. And his attitude didnt get any better even after we baught. More

Horrible Customer Service!! I purchased a 2016 Kia Soul + on Dec. 30th 2016. First off I sat there from 12 noon until 6pm trying to buy a car. Due to my credit rating they had t I purchased a 2016 Kia Soul + on Dec. 30th 2016. First off I sat there from 12 noon until 6pm trying to buy a car. Due to my credit rating they had to send to other lenders. I got a call the next day to say to come get my new car. I got there at 4pm and didn't leave until 9pm signing papers. I then had at least 15 letters show up over the next 3 weeks declining my car purchase. I called the salesman and he said they was having issues getting the car financed, I told him then why did you let me leave with the car? So now it is a month and a half later and i get a call from fuccillio kia saying i needed to bring a payment into the car dealer. So to make a long story short I have been screwed because my credit score is now a zero because they ran my credit so many times and then i called today to find out about my car tag and was told they didn't finance enough money into the deal so i had to pay $ 240.00 more if I wanted to get my car tag. Stay away from this dealer they will screw you over and then if you try to get any issue resolved they will never call you back. I had to call consumer affairs at Kia ti get his Tag issue resolved. Horrible customer service and will screw you given any chance!!! More