Kia of Cape Coral

Excellent!!!! This was an excellent experience, I thought I never would got finance been my Credit so bad, but this people got me on a brand new Forte. The salesma This was an excellent experience, I thought I never would got finance been my Credit so bad, but this people got me on a brand new Forte. The salesman was really patient and explain everything to me. I would recommend to everyone More

Thank you One of the most humble and giving individual we have in our community. The sales staff is very professional. Nice working environment. Price is really One of the most humble and giving individual we have in our community. The sales staff is very professional. Nice working environment. Price is really competitive. They go above and beyond to meet my needs as a customer. I also want to thank him for giving a $100,000 donation in our community More

Thank you!! Thank you for contributing and helping the community. Great work! I firmly recommend anyone to purchase a vehicle from this company, specifically the Thank you for contributing and helping the community. Great work! I firmly recommend anyone to purchase a vehicle from this company, specifically the Cape Coral store, great experience, great company! More

Excellent all around I have bought two cars from Fuccillo.. and have service all of my family cars there ., always get treated efficiently and respectfully .,very competiv I have bought two cars from Fuccillo.. and have service all of my family cars there ., always get treated efficiently and respectfully .,very competive with their prices !! Would recommended all my family and friends to go there and buy a car .. thanks huge team !!!! More

New Purchase My husband and I purchased a brand new Sorento. We love our vehicle and our Saleman was outstanding!! I highly recommended buying or leasing your vehi My husband and I purchased a brand new Sorento. We love our vehicle and our Saleman was outstanding!! I highly recommended buying or leasing your vehicle here!! More

Donation Thank u Billy Fuccillo for your kind donation to the Harry C. Food bank....!!! Visited dealer for sales.. incredible team..awesome environment to buy Thank u Billy Fuccillo for your kind donation to the Harry C. Food bank....!!! Visited dealer for sales.. incredible team..awesome environment to buy a car!!! More

Excellent buying experience I went in with low expectations due to the other reviews, but I was very surprised the way people here treated mean dthe deal I got in the vehicle I w I went in with low expectations due to the other reviews, but I was very surprised the way people here treated mean dthe deal I got in the vehicle I wanted. Will recommend this dealership to all my friends that are in the market for a vehicle. More

Rip Off In June 2018 took my car in because my gear was stuck on drive and some warning icons would come on. First they claimed they didn’t know what the icon In June 2018 took my car in because my gear was stuck on drive and some warning icons would come on. First they claimed they didn’t know what the icons meant. They performed diagnostic test and said I needed a new transmission. Paid $3700 for a rebuilt transmission. Since they “allegedly” replaced my transmission I have had to take it back THREE TIMES!! Because of the EXACT same thing—GEARS GETTING STUCK ON DRIVE!! Because the gear gets stuck on Drive I CANT STOP THE CAR!! They are incompetent. They are rude. They refuse to give you a loaner car unless you make a fuss!! Just took it back yesterday and today filed a complaint with the State! More

Useless and unprofessional I scheduled an appointment since my car had some lights on. I was told after getting there that they couldn't service it that day since the mechanic a I scheduled an appointment since my car had some lights on. I was told after getting there that they couldn't service it that day since the mechanic already had 6 others to do, then after looking me up in the system, my appointment vanished. Never again will I deal with this ignorance like this. I don't care where I have to go it'll never be here. More

No words!! This rating really should be 0 stars!! In July of 2016 I purchased a 2017 Kia Sportage. My salesman Teddy Palanco helped me with all the paperwork fo This rating really should be 0 stars!! In July of 2016 I purchased a 2017 Kia Sportage. My salesman Teddy Palanco helped me with all the paperwork for this purchase to be the right fit for me. I was extremely happy with Teddy's professionalism. I was transferring my plates from my 12 year old vehicle that I had sold outright. I only had minimal insurance on it. I told Teddy the insurance was going to be transferred to the new Kia with of course collision and comprehensive. He stated yes you have to have this coverage and proceeded to fill out the paperwork and faxed it over to Progressive. Teddy said it was all set and sent me to Finance to sign to pick up the vehicle and I did. On April 27, 2018 a deer ran out in front of my vehicle and it damaged the whole front end. I called my insurance Progressive to file a claim and they told me I had NO COMPREHENSIVE or COLLISION on my brand new 2017 Sportage I was shocked when I heard this information because I knew with Kia being my lien holder and I was financing through them, you CANNOT drive your vehicle off the lot with Out this comp or collision insurance, this is Kia's policy. This started a blame game between Kia and Progressive that has carried on for 2 months now. I have called Kia dealships all over to validate this policy was correct and that Kia had indeed dropped the ball and did not follow protocol when the binder was returned from the insurance company to Kia finance stating the insurance wasn't updated, however again, it was overlooked and I drove my vehicle home. In a last attempt, I have called the General Manager of Kia, FL everyday last week, twice a day, leaving messages for him and his asst, the HR Manager and how important it was to call back. Unfortunately its just not that important for Kia to fess up their mistake and because of this, my vehicle has been rotting in my driveway and I'm making payments on a car that I can't drive. This matter has now gone to the Attorney General and the BBB. So disgusting and sad that Kia won't take responsibility for their mistake. Shame on you Kia!! More