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Kia of Bowie - Se Hablo Espano

Bowie, MD

Overview
Reviews
4.4
279 Reviews
Call Dealership (301) 820-7500
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16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 279 reviews

April 01, 2025

Earl knew every detail about the vehicle. He was extremely knowledgeable and patient with us as we asked questions. More

by brett.gerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Ward
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March 31, 2025

I had a great experience, everything about the service was top tier! Thank you so much! Special thanks to Charles Ficklin 151586! More

by Brittney Hillyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ficklin, Rose Bayat
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March 27, 2025

They were very courteous, I had to leave my car and they made arrangements to take me home and to pick me up to get my car. I think that was excellent customer service. More

by Ms. Gatling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles was the person that I had enter acts with, he was very patient and kind to assist me.
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Mar 28, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

Pat & Harry have found both our salesman Earl Ward and service supervisor Chuck top notch in customer service efforts! We have already sent friends and relatives to both as these men represent Kia’s ⭐️ r More

by pat_dncn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady from great mills, MD assisted., Rose Bayat
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Mar 26, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kia of Bowie. We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

Great dealership, this was my fourth Kia purchase and this was the best dealership experience out of them all. More

by tnelmoniq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names, but everyone had great customer service. , Rose Bayat
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Mar 26, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 18, 2025

Chuck, Service Advisor, was extremely professional, knowledgeable & helpful...Kia needs to keep tires in stock so customers don't have to reschedule appointments More

by Bonnyebp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles (Chuck) service advisor
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Mar 22, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 18, 2025

Couldn’t have asked for a better experience with Amy, Steve, and Dante; they made a typically stressful process stress-free. Pleasure to work with. Great company culture in that dealership. More

by Msmith
Recommend Dealer
Yes
Employees Worked With
Amy
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Mar 22, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kia of Bowie. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

They are extremely poor in service. I was very disappointed with the experience I had. The worst part is that they performed a tire rotation on my Kia Sorento, and the tires were not ti More

by Wale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
Mar 21, 2025 -

Kia of Bowie - Se Hablo Espano responded

Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided Thank you, Dave Gruner General Manager Kia of Bowie Dgruner@Group1auto.com

March 07, 2025

Outstanding service and Professional Staff no hidden fees and wait time was as promised I’m happy to find my new servicing home More

by shellhickman91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Mar 09, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

My service appt went smooth and quick. Charles explained everything, honored my coupon and had me in and out fast. More

by melanie.swoboda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles-service writer/Jeremy-service mgr
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Mar 09, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we're happy you found our staff Charles to be so supportive during your experience here at Kia of Bowie. Please let us know if there is anything else we can do for you; we are more than happy to help!

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