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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.4
247 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 247 reviews

May 07, 2024

This is our fourth vehicle from this dealership. We've worked with Earl Ward for three of the purchases. He is knowledgeable about the vehicles and makes the process of buying simple. More

by RavenNoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Ward
May 08, 2024 -

Kia of Bowie - Se Hablo Espano responded

It's fantastic to hear about your positive experiences with Earl at our dealership! Building a relationship with a knowledgeable and efficient salesperson can make the car-buying process much smoother. Congratulations on your fourth vehicle purchase!

May 04, 2024

Jacob was efficient and professional. We had an appointment and he made sure we were seen on time. He also arranged the shuttle to pick me up from home once the service was finished. More

by Vikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob in service
May 08, 2024 -

Kia of Bowie - Se Hablo Espano responded

Jacob's efficiency and professionalism, ensuring your appointment was on time and arranging a shuttle service, made for a seamless and convenient experience. Thank you for choosing us!

April 29, 2024

Very kind and flexible in providing my car's first service. I will go again! More

by jana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 30, 2024 -

Kia of Bowie - Se Hablo Espano responded

We are thrilled to hear that you had a kind and flexible experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

SOLD! First EV9 sold in the state of Maryland by Anthony Williams at KIA of Bowie! Want to experience amazing customer service? Want to see the EV9 i More

by Chrissy N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
August 28, 2022

Earl is the only person that keeps this place in business. The service department is the worst call the make an appointment for my 2020 telluride, first open appointment December!! The car is vib More

by kimberly
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl Ward
Aug 29, 2022 -

Kia of Bowie - Se Hablo Espano responded

We are sorry to read that you are having a vibration concern with your vehicle. We would be happy to contact you if an earlier appointment becomes available. Please send your name and contact information to rose@rrratuos.com. Thank you. Rose Bayat, Director of Customer Retention

August 23, 2022

Check around for prices. This dealerships adjusted price is much higher than other dealers in the area. I recently purchased the same car in Gaithersburg for $8,000 less More

by Kristiejenkinsscott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Aug 23, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for your feedback Kristie

July 07, 2022

DO NOT LET THEM SERVICE YOUR CAR. NONEXISTENT COMMUNICATION AFTER HAVING CAR OVER FOUR WEEKS. More

by 2022Comethru
Recommend Dealer
No
Employees Worked With
Service Rep
Jul 07, 2022 -

Kia of Bowie - Se Hablo Espano responded

We are very sorry that we have not provided you with our goal of 5-star service and for our lack of communication. We would like to provide you with an update on your vehicle. Please send your name and contact information to rose@rrrautos.com. We look forward to working with you. Rose Bayat, Director of Customer Retention

Jul 08, 2022 -

2022Comethru responded

Terry Lloyd 2013 Kia Someone finally gave the exact same information I was given weeks ago when car was dropped off. I was not provided with a loaner and had to pay out of pocket for a rental which I could not afford to keep. I am trying not to take this to the media but at this point I feel my hands are tied. I'm supposed to start a new position Monday and without transportation. How will you make this right?

June 14, 2022

Best dealership in the area. Customer service is awesome. Earl Ward is the best I 've dealt with this dealership for years and I love them. More

by Fkeith59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward, Rose Bayat
Jun 14, 2022 -

Kia of Bowie - Se Hablo Espano responded

We are proud to receive this review! Thanks for trusting us to take care of you for years! We're grateful for your business here at Kia of Bowie!

May 31, 2022

Thank you Mr Earl for always being the best. This is my 3rd Kia from Kia of Bowie and you as the Greatest Sales Person. I never know what I’m looking for but you make the process easy. If you ar More

by dollbabygirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Ward
May 31, 2022 -

dollbabygirl responded

Mr Earl Ward is great at what he does. Thank you for making my purchase easy as always

Jun 01, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Earl and the Kia of Bowie team. Drive safely in your new vehicle, and we hope to see you back again down the road!

April 10, 2022

Thanks for Mr. Earl he is best seller ever. He was on time with everything always kept and contact with you and more. Plz keep Earl he is a good person to have. More

by Shanae_bingham
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Apr 11, 2022 -

Kia of Bowie - Se Hablo Espano responded

Thank you for the great review. We appreciate your kind words about Mr. Earl, and we're glad that you trust us here at Kia of Bowie!

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