Kia of Bowie - Se Hablo Espano

Jeremy was an excellent service rep. He listened for all my issues and ensured I got a fair rate for the cost of service. 10/10 will come back any time and every time He listened for all my issues and ensured I got a fair rate for the cost of service. 10/10 will come back any time and every time More

Although experience like most dealerships are. They were friendly knowledgeable. They made helpful suggestions and looked up discounts where applicable. All in all they get a solid 8 They were friendly knowledgeable. They made helpful suggestions and looked up discounts where applicable. All in all they get a solid 8 More

I am so pleased with the service I received at Bowie Kia. My service representative was very attentive and helped me through the process of taking care of my Cars issues. He was very attentive, and I felt h My service representative was very attentive and helped me through the process of taking care of my Cars issues. He was very attentive, and I felt his genuine concern That I was pleased my experience at his dealership. With everything promised to me was delivered over and above. More

Love this dealership. Courteous staff. They have always done a great job with my vehicle. Courteous staff. They have always done a great job with my vehicle. More

Labor prices $200 per hour gouges us savagely. Paid $250 LABOR for a 37 minute install of a window motor. While the service rep pretended to give me a deal🤯. Stay away KIA BOWIE customers if you Paid $250 LABOR for a 37 minute install of a window motor. While the service rep pretended to give me a deal🤯. Stay away KIA BOWIE customers if you care about YOUR wallet. More

Came in below my budget with a sweet vehicle. Every feature I asked for and more! Thanks to Brandon, Terry, Dante, and the entire Kia of the Bowie Team. Every feature I asked for and more! Thanks to Brandon, Terry, Dante, and the entire Kia of the Bowie Team. More

Went there for one of service packages, however my car is experiencing another issue. I explained this to the gentleman. Who checked me in that my car had to be driven to confirm what I was telling him abou experiencing another issue. I explained this to the gentleman. Who checked me in that my car had to be driven to confirm what I was telling him about the problem. When my car was finished, the rep said the mechanic didn’t see what I was explaining. I asked to speak to the mechanic and he said the same. I then asked if I could ride with a mechanic to point out was happening. From there I spent the next 7-10 minutes going back and forth with the rep. He kept saying, “even if there is a problem, we can’t take care of it today and I assured him repeatedly that I understood that, but could someone please just drive it on the lot and they could see what I was trying to explain to them. FINALLY, another mechanic (Miguel) was standing there and said “what’s the problem?” When I told him my request, he replied “I’ll do it.” How did the mechanic who serviced the car AND drove it across the lot, miss it? It was so obvious, because whenever the brakes were applied and released, the problem presented. What frustrated me is that the rep at the desk didn’t seem the slightest bit interested. He said well you can bring it back with an appointment. September 26th is the earliest! Over a month long wait. Very frustrating! More

Appointment was beneficial and they told me how long it’ll take and I was back on the road in no time. It was pleasant and peaceful. it’ll take and I was back on the road in no time. It was pleasant and peaceful. More

Customer service with my advisor should have been a lot better than what it has been! Nevertheless trying to get someone on the phone is a hassle! better than what it has been! Nevertheless trying to get someone on the phone is a hassle! More

Always great service and Jacob is the best service advisor. I would recommend this establishment to any other Kia customers. advisor. I would recommend this establishment to any other Kia customers. More