Kia of Bowie - Se Hablo Espano

Customer service with my advisor should have been a lot better than what it has been! Nevertheless trying to get someone on the phone is a hassle! better than what it has been! Nevertheless trying to get someone on the phone is a hassle! More

Always great service and Jacob is the best service advisor. I would recommend this establishment to any other Kia customers. advisor. I would recommend this establishment to any other Kia customers. More

The dealership and its employees are friendly and focused on good service from the moment a customer comes in until the car is delivered to go home. on good service from the moment a customer comes in until the car is delivered to go home. More

RJ was very professional, honest, straightforward and most off efficient. There was no guessing what was next in my visit to the dealership for service. most off efficient. There was no guessing what was next in my visit to the dealership for service. More

Good friendly, informative customer service. Scheduling was quick and easy and the service was rendered in a timely manner. Scheduling was quick and easy and the service was rendered in a timely manner. More

The service was great. They seem to have recently reduced the size of the lounge, though.. I don’t know why. It’s not the most comfortable place to wait They seem to have recently reduced the size of the lounge, though.. I don’t know why. It’s not the most comfortable place to wait More

Easy scheduling, efficient and expedited service, reasonable cost as well as knowledgeable and congenial staff. reasonable cost as well as knowledgeable and congenial staff. More

I have purchased two Kia's from this dealership one 2015 another 2023 EXCELLENT service! another 2023 EXCELLENT service! More

My experience With KIA MOTORS OF Bowie was appaling! The motor of my 2019 SOUL blew out in 2021. It sat in their garage for months before I was told a replacement wasn't available, so the car sat in my The motor of my 2019 SOUL blew out in 2021. It sat in their garage for months before I was told a replacement wasn't available, so the car sat in my yard for almost 2 years. In that time, I paid it off completely and took out a loan to have the replacement done. And by then, they told me the motor was discontinued and a rebuild would cost $10.000! After having paid for the car and the years of insurance when I wasn't even able to use it, I was finished. I asked them to buy it back from me, and was told to take it to CArmax, because KIA didn't even want to waste the money on such a lemon to repair and resell. Everytime over these years that I've tried to contact them to see if something could be found, I was on hold for so long I eventually just hung up and went to the dealership in person to ask. Even in the office they were never helpful! They basically admitted the car was garbage, not worth repairing, and that it was my problem, not theirs. More

As always the staff was pleasant and up front with the costs. No unnecessary up charges. costs. No unnecessary up charges. More