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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.4
247 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 247 reviews

September 22, 2024

Cortez was great! He kept me updated on the status of the car and delivered it sooner than expected. More

by thannah82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
Sep 28, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2024

Jeremy Ford went above and beyond in providing me excellent service. The wait time was long due to them being overbooked. More

by enpace
Workmanship
Recommend Dealer
Yes
Employees Worked With
I did not meet with anyone in sales
Sep 21, 2024 -

Kia of Bowie - Se Hablo Espano responded

Enpace, Thank you for your feedback. While I’m pleased to hear you received excellent service from Jeremy, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Andre Johnson General Manager andrejohnson@kiaofbowie.com

September 17, 2024

We took our Kia Niro plug-in for a recall service. Kia.of.Bowie and Dave in service were polite, patient with my numerous questions and performed the repairs in the time frame they quoted; and the cof More

by dmtorrence
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ford
Sep 21, 2024 -

Kia of Bowie - Se Hablo Espano responded

We're happy you found our staff to be so supportive during your experience here at Kia of Bowie. We look forward to your next visit! Take care!

September 11, 2024

I took my car in for service and the representative, Jeremy, was extremely helpful and professional throughout the process. He was communicative about the need to order parts for the service, guest amen More

by dmdaniel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Sep 13, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of Bowie! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

KIA of Bowie is close to my home. I Have owned a KIA Soul and enjoyed it immensely. So when it came time for me to buy another car I decided to check out KIA’s. The staff were very fr More

by sharding159
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dante Lapitan, Mansour 'Mike' Izadi, Brandon Stringfield, Rose Bayat
Sep 10, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kia of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2024

This dealership is where I purchased my vehicle. The service they provided was excellent. Scheduling was easy and the customer service team treated me with courtesy!! More

by Victor Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremey
Sep 07, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi Victor, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Very helpful, straightforward, and honest. Gave us a price much better than a competing dealership. More

by KN483
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada was amazing! Dante & Matt were helpful too!
Sep 06, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

My oil change experience was once again a good one. Thanks to Ron for being informative and helping me to know everything going on with my car. I enjoy bringing my car to Kia Bowie. More

by Jchris26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald in Service
Sep 06, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2024

Excellent service. Very happy with respect, treatment and quality of service. I take excellent care of my car and expect KIA to do the same. I was not disappointed More

by fuzzeypawz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Head of service department.
Sep 05, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 30, 2024

The dealership asked us to return with the car for a Pre Delivery Inspection because they forgot to do it. Promised us it would take no more than an hour. 4.5 hours later my wife with our newborn were final More

by Charles
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
Aug 31, 2024 -

Kia of Bowie - Se Hablo Espano responded

Charles, Thank you for your feedback about your extended wait time on the Pre-delivery inspection, this should not have happened, and I apologize for any inconvenience you faced concerning the lack of communication. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. ANDRE L. JOHNSON GENERAL MANAGER ANDREJOHNSON@KIAOFBOWIE.COM

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