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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.3
272 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 272 reviews

February 20, 2025

I was running late and they worked so well with me! They estimated my service to be 3 hours long and they did it in 2 hours. Very polite and respectful! Will be coming back! More

by Jayden Renae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
Feb 21, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello Jayden, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 19, 2025

Great customer service. Work done well and quickly. Appointments when I need them. Never had an issue. Will continue to go. More

by heybradymac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
Feb 21, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 15, 2025

Very unprofessional dealership. Salesperson kept talking negative about the way the dealership conducts their business. Credit application program did not work on their computers. More

by Motzymoto
Recommend Dealer
No
Employees Worked With
Do not remember name of female salesperson.
Feb 19, 2025 -

Kia of Bowie - Se Hablo Espano responded

I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Thank you, Dave Gruner General Manager Kia of Bowie Direct: (240) 927-4888 Dgruner@Group1auto.com

February 14, 2025

I had great service and did not have to wait long! Would recommend this dealership to family and friends.. More

by JoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez - 5 stars
Feb 18, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 11, 2025

Just outright Professional! !!! Jeremy helped me, and he was very nice and honest! This location will be my go to as long as he is there!!!!! More

by Bgsher2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ford
Feb 17, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2025

Its pretty clean, they gave me an hour and a half estimate but it was more like 2 hours which wasn’t bad. The managers were nice and the technicians seemed savvy. People worry about upsales but I did More

by micawoo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Feb 12, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Very accountable, very friendly staff as well! I had a complication before coming and didn’t think I could get anything at all, but they got me into something brand new despite my complications. A More

by Shane_5436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaleel Brown
Feb 12, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 01, 2025

Decent waiting area, but what matters to me MOST is customer service and quality of service and I think they excel in both areas! I’m a loyal, returning customer! More

by cbarneyware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMY
Feb 03, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 29, 2025

Miss Rogayatu Eliasu (Haja) took me seriously from my entrance to the dealership. I felt like my time was respected and she pursued in getting my questions and concerns resolved for the particular vehicl More

by Dwai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haja, Rogayatu Eliasu
Feb 03, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2024

Purchase 2018 Kia Stinger December of 2018. Beautiful car. Kia of Bowie sold me a car with possible hood damage. Never told me or list it. My car as of 2024 Dec. only has 20,000 miles. 1.m More

by Minerva Savoy
Recommend Dealer
No
Employees Worked With
manger 2018(lady) Sales rep.Mideastern Man)
Dec 20, 2024 -

Kia of Bowie - Se Hablo Espano responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the concerns with your vehicle. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. ANDRE L. JOHNSON GENERAL MANAGER ANDREJOHNSON@KIAOFBOWIE.COM

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