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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.5
241 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 241 reviews

October 12, 2024

Jeremy helped me with my service yesterday and he was amazing from start to finish. I love that he gave me an estimate for the time and cost before I had to ask. He kept me updated throughout the service More

by tazhae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy (services)
Oct 15, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi Tazhae, we're happy you found our staff to be so supportive during your experience here at Kia of Bowie. We can't wait to see you again, have a great day.

October 12, 2024

I arrived about 15 minutes late for my 9:00am appointment , everyone was friendly and welcoming Ronald Gray the service representative kept me informed kept me updated on the status of my vehicle. I am sc More

by FayB8
Recommend Dealer
Yes
Employees Worked With
Ronald Gray
Oct 15, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 09, 2024

The environment was customer friendly. Checking in and checking out were seamless. Wait time for servicing my vehicle was relatively very reasonable. More

by darazoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Gray
Oct 13, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2024

Jeremy my service tech was on point with me. Very helpful, friendly. Took care of me like we were relatives. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 12, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi Colleen, we're happy you found our staff to be so supportive during your experience here at Kia of Bowie. We hope you have a great day!

October 08, 2024

Good service didn't have to wait very long and the staff was very professional. More

by Mathewsms320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ford
Oct 13, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

I brought my car to you all to fix my alarm and Ronald said it was fixed, but it's not. The worst part about it is I was charged for it. I will be back to the dealer very soon. More

by jcolbert102
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Day
Oct 06, 2024 -

Kia of Bowie - Se Hablo Espano responded

jcolbert102, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Helena Hartzell Service Director hhartzell@kiaofbowie.com

October 04, 2024

I was given a next-day appointment, received a detailed analysis, and the people were quite polite. We discussed options and they were very understanding when I declined service. More

by Frog
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 12, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hello Frog, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

Friendly caring ,good advice, Earl Ward is the best has done me good all times More

by brendahankey611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Oct 06, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

My experience was very good at the dealership when my car was serviced. The service advisor (Jeremy) was friendly, and knowledgeable. I am pleased with the work performed and will continue using this dealer More

by lmm1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 04, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy Jeremy could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2024

Courteous Professional Repair was fully completed on time All questions & concerns answered to my satisfaction More

by Bootsie20774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald (Ron in service)
Sep 30, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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