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Kia of Bowie - Se Hablo Espano
Bowie, MD
280 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 280 reviews
April 02, 2025
From the moment I stepped in for my appointment I was greeted and treated with top notch service. Charles was a great advisor, translated the recommendations to non mechanical terms, promptly gave the sh greeted and treated with top notch service. Charles was a great advisor, translated the recommendations to non mechanical terms, promptly gave the shuttle my information for requested transportation and didnt miss a beat while managing multiple customers. I have to also acknowledge that Charles also worked with me for coupons I found and my warranty to make sure I was happy as a customer. Stellar service! I even had transportation from Kia (who partners with Lyft) back to the dealership. The dealer sent me text on the status of my car, services that needed immediate attention. Even when I called to check on the status any of the advisors I spoke to were knowledgable and kind. I would offer to review the not so critical recommendations with the customer and timeframe to get it done so the customer can prepare going forward. My car is running smooth and I am pleased with the service. I would highly recommend this dealer for service. More
by msvt1822
Employees Worked With
Charles
March 27, 2025
They were very courteous, I had to leave my car and they made arrangements to take me home and to pick me up to get my car. I think that was excellent customer service. made arrangements to take me home and to pick me up to get my car. I think that was excellent customer service. More
by Ms. Gatling
Employees Worked With
Charles was the person that I had enter acts with, he was very patient and kind to assist me.
March 23, 2025
Pat & Harry have found both our salesman Earl Ward and service supervisor Chuck top notch in customer service efforts! We have already sent friends and relatives to both as these men represent Kia’s ⭐️ r service supervisor Chuck top notch in customer service efforts! We have already sent friends and relatives to both as these men represent Kia’s ⭐️ reputation in true form. Sales manager Andre also put up with us oldies and took time to walk us through app as well as extra features we enjoy on our Carnival! More
by pat_dncn
Employees Worked With
Young lady from great mills, MD assisted., Rose Bayat
March 23, 2025
Great dealership, this was my fourth Kia purchase and this was the best dealership experience out of them all. this was the best dealership experience out of them all. More
by tnelmoniq
Employees Worked With
Don’t remember their names, but everyone had great customer service. , Rose Bayat
March 18, 2025
Chuck, Service Advisor, was extremely professional, knowledgeable & helpful...Kia needs to keep tires in stock so customers don't have to reschedule appointments knowledgeable & helpful...Kia needs to keep tires in stock so customers don't have to reschedule appointments More
by Bonnyebp
Employees Worked With
Charles (Chuck) service advisor
March 18, 2025
Couldn’t have asked for a better experience with Amy, Steve, and Dante; they made a typically stressful process stress-free. Pleasure to work with. Great company culture in that dealership. Steve, and Dante; they made a typically stressful process stress-free. Pleasure to work with. Great company culture in that dealership. More
by Msmith
Employees Worked With
Amy
March 13, 2025
They are extremely poor in service. I was very disappointed with the experience I had. The worst part is that they performed a tire rotation on my Kia Sorento, and the tires were not ti I was very disappointed with the experience I had. The worst part is that they performed a tire rotation on my Kia Sorento, and the tires were not tightened back properly. This almost cost me my life. More
by Wale
Employees Worked With
Rose Bayat
