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Kia of Bowie - Se Hablo Espano

Bowie, MD

Overview
Reviews
4.3
272 Reviews
Call Dealership (301) 820-7500
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16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 272 reviews

March 13, 2025

They are extremely poor in service. I was very disappointed with the experience I had. The worst part is that they performed a tire rotation on my Kia Sorento, and the tires were not ti More

by Wale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
March 07, 2025

Slow service department,I waited 3 hours for an oil change. Also the service advisors were not very helpful More

by Den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cortez
Report | Print
Mar 14, 2025 -

Kia of Bowie - Se Hablo Espano responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. Jeremy Ford Service Manager Kia of Bowie jford@kiaofbowie.com

March 07, 2025

Outstanding service and Professional Staff no hidden fees and wait time was as promised I’m happy to find my new servicing home More

by shellhickman91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Mar 09, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

My service appt went smooth and quick. Charles explained everything, honored my coupon and had me in and out fast. More

by melanie.swoboda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles-service writer/Jeremy-service mgr
Report | Print
Mar 09, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello, we're happy you found our staff Charles to be so supportive during your experience here at Kia of Bowie. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Two Kia dealerships in my area. One said you can bring your car in today but we'll need to keep it for a few DAYS before we can get to it (to test a bad battery). Kia of Bowie said More

by susaninharwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Report | Print
Mar 09, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

KIA OF BOWIE IS THE BEST KIA DEALERSHIP IN THE DMV AREA BEEN GOING TO THEM FOR A VEHICLE FOR YEARS NOW. THE MANAGER MATT GOT ME A GREAT DEAL More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Mar 08, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hello John, we're happy you found our staff Matt to be so supportive during your experience here at Kia of Bowie. We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2025

Hi im not satisfied for the service the keep my car for more then 3 weeks, finally the give it to me yesterday evening More

by jamesonsimon02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
Mar 08, 2025 -

Kia of Bowie - Se Hablo Espano responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Jeremy Ford General Manager Kia of Bowie (240) 927-4811 jford@kiaofbowie.com

February 22, 2025

They are friendly and fast. They kept me in the know the whole day through text. More

by Khalidaloveszumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Feb 24, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 22, 2025

I had really good experience today, my service Rep Cortez offered me a 50.00 off coupon gor my lul change. Thank you s h son More

by redskinsdiva01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez
Report | Print
Feb 24, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy Cortez could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2025

The service department was great they addressed all my concerns with professionalism and in a timely fashion I appreciate them More

by christopherdifiore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ficklin
Report | Print
Feb 24, 2025 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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