Kia of Billings

We purchased a vehicle a couple weeks ago from here. I would never do it again based on our experience. We were promised and told things that they never followed through with. Packed up my family and dr I would never do it again based on our experience. We were promised and told things that they never followed through with. Packed up my family and drove 4.5 hours to go pick our vehicle up. Was promised before we got there they would fix an issue with trim around our windows. Got the run around and it was never fixed. We don’t have a KIA dealership in our town. I asked several times if all safety recalls were fixed on the vehicle because otherwise I’d have to take a half day off work to get it fixed. Was assured multiple times that they wouldn’t sell it without having the service work done on it. After reading the car fax after the sale, there’s still 2 recalls out on it. Completely lied to. To top it off, I had my wife, 11 month and 6 year old drive the vehicle back home. A day later one of the tires was low. I took it into our TRUSTED mechanic and there were 3 plugs in just that one tire. There’s no way they didn’t see that when they rotated the tires. What would have happened had that tire blown while they were driving home? I had to buy all new tires for it. I reached out to the sales associate I was working with and the sales manager. Neither have even acknowledged my concerns. Promises made, not promises kept. I understand sometimes mistakes are made, but then acknowledge, apologize and try to make it right. Find a car dealership you can TRUST. Steer clear from here. More

I had a engine blow up & Kia of Billings helped me through a very hard time. They were wonderful! through a very hard time. They were wonderful! More

My visit with Kia was a good one. Very professional and tried to bend over backwards to please me as a customer. I see some bad reviews but I did have a good experience. Very professional and tried to bend over backwards to please me as a customer. I see some bad reviews but I did have a good experience. More

5 stars for Kia in Billings. Johnathan, was super helpful and I will definitely be doing business with him in the future. Very helpful and professional. Johnathan, was super helpful and I will definitely be doing business with him in the future. Very helpful and professional. More

What kind of business is this? ?? I was communicating all day with a salesman from Kia of Billings and was buying a truck from them for my husband as a surprise for our 20 year anni ?? I was communicating all day with a salesman from Kia of Billings and was buying a truck from them for my husband as a surprise for our 20 year anniversary. The salesman even said the was gonna put a bow on it for me. We made an appt. & was early. After test driving and telling my husband it was his, we went inside & they sat me down & then told me someone else bought it. My husband was so excited and now I feel like crap cuz of their bad business practices.. Who does that!! The “manager” said I had not deposit or letter of finance approval. I had it in my purse the whole time. Don’t BUY from them unless you want to get screwed over!!! Now my surprise is ruined!! BUYER BEWARE!! More

James was very professional and helpful. The best service I've ever gotten from a car dealership. The whole team was great and got me into a car I love. Easiest car buying experience ever The best service I've ever gotten from a car dealership. The whole team was great and got me into a car I love. Easiest car buying experience ever. Would recommend checking them out for your next car. More

BUYER BEWARE Like others I was the victim of dishonest and deceptive practices and NO effort was made to remedy the problem.....Their goal is to churn sales at the expense of the buyer and in doing showed and deceptive practices and NO effort was made to remedy the problem.....Their goal is to churn sales at the expense of the buyer and in doing showed no interest for building a relationship based on trust. Ed Goldberg Bozeman More

Tried to buy a new car here in a cash deal. I was lied to over and over and finally walked. I will never step foot in this dealership ever again. Buyer beware. These guys are crooks. I was lied to over and over and finally walked. I will never step foot in this dealership ever again. Buyer beware. These guys are crooks. More

Buyers beware! Watch out for old school salesman trickery, number manipulation, and dirty games. I wasted almost two hours of my evening there and by the end of it, Watch out for old school salesman trickery, number manipulation, and dirty games. I wasted almost two hours of my evening there and by the end of it, they wouldn't even give me the actual price of the car I was trying to buy without going through all of their schenanigans. An honest dealer should be able to give you the price of the vehicle you're trying to buy up front, shouldn't they? More

Excellent sales and service! ! Highly recommend for a new or used vehicle. Excellent management staff ! Highly recommend for a new or used vehicle. Excellent management staff More