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Kia of Bedford

Cleveland, OH

3.0
491 Reviews

18180 Rockside Rd

Cleveland, OH

44146

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Showing 491 reviews

March 02, 2019

Once again promises met! Spoke with a senior service consultant. He was able to find an appointment when it was convenient for my schedule and his courtesy ride from and to t More

by Mogley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Livingstone
Mar 04, 2019 -

Mogley responded

This review was from service in January!!

Mar 04, 2019 -

Mogley responded

Also...four stars for price!! Not sure why three stars recorded!!!

March 02, 2019

Excellent James Ozello explained to me, the things that need to be done, at this time. He also showed me the condition of Brakes, Tires and that nothing else ne More

by Pepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ozello, Lyle
February 27, 2019

SERVICE DEPARTMENT K.O.B. SERVICE DEPARTMENT IS EXCELLENT THE SERVICE ON MY KIA SOUL WAS GREAT THERE WAS VERY SHORT WAIT TIME THE WAITING AREA IS VERY CLEAN THANK YOU A More

by Morris maust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANTHONY MAZZOCCO
February 22, 2019

Nice job KOB Mike D. and Eric Livingstone are great! I rarely bring my car in for service but when I do they are always professionals. Thank you! More

by KiacustomerK12345^
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Livingstone
February 20, 2019

service department Jim and Eric are great service advisors. got my car washed and a cookie too! New brakes feel great and work great, needed them today for a messy commu More

by Bufdady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
February 18, 2019

Exceptional customer service. You always give me such exceptional service when I bring in my vehicle."I would like to acknowledge you and your business for your outstanding dedicat More

by Purple1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, very nice
February 11, 2019

Service Great service as always. Helpful and friendly staff, nice waiting area. Time of service as expected. Very satisfied with my appointment and will be r More

by nmoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
February 10, 2019

Awesome From the time of arrival to my car was ready experience was wonderful. From the associate that met me when I first drove in to my service manager Jim More

by Ice123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony M. Jim
February 09, 2019

Excellent We always go to Kia of Bedford to purchase our. Vehicles and for service. Love dealing with their staff. We have had 3 Souls and love them. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim ozello
February 07, 2019

SERVICE DEPARTMENT Anthony was very pleasant and explained to me in detail what services that would be provided and how long it would take to complete. It was appreciat More

by SATISFIED CUSTOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
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